Director of Laundry

7 months ago

مصر, Egypt Marriott International, Inc Full time

**Job Number** 23200873

**Job Category** Housekeeping & Laundry

**Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations**
- Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
- Ensures compliance with all housekeeping policies, standards and procedures.
- Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.

**Managing Departmental Costs**
- Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
- Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate.
- Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.

**Ensuring Exceptional Customer Service**
- Responds to and handles guest problems and complaints effectively.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Empowers employees to provide excellent customer service.
- Develops goals and expectations for direct report managers.
- Celebrates successes and publicly recognizes the contributions of team members.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Communicates expectations, recognizes performance, and produces desired business results.

**Conducting Human Resources Activities**
- Ensures property policies are administered fairly and consistently.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Establishes goals and objectives for all areas of responsibility.
- Directs staff to strive for continuous improvement in all areas of responsibility.
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Manages employee progressive discipline procedures for areas of responsibility.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures employees are treated fairly and equitably.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose,

  • Executive Housekeeper/housekeeping

    6 months ago

    مصر, Egypt Hilton Full time

    Executive Housekeeper/Housekeeping Director/Accommodation Director An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As an Executive Housekeeper, you are...

  • Director of Rooms

    6 months ago

    مصر, Egypt AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Director of Styling

    7 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23214318 **Job Category** Housekeeping & Laundry **Location** Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages housekeeping functions and staff on a daily basis...

  • Assistant Housekeeping Manager

    7 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24097879 **Job Category** Housekeeping & Laundry **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day...

  • Housekeeping Manager

    6 months ago

    مصر, Egypt Sofitel Cairo Nile El Gezirah Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Housekeeping Manager

    6 months ago

    مصر, Egypt SOFITEL Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Executive Housekeeper

    6 months ago

    مصر, Egypt SWISSOTEL SWISSOTEL SHARM EL SHEIKH Full time

    Company Description Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of...

  • Activities Coordinator

    6 months ago

    مصر, Egypt The International School Of Choueifat - Cairo Full time

    **About SABIS®**: SABIS® is a global education network that has an active presence in 20 countries on five continents. Schools in the SABIS® Network educate over 70,000 students and implement a proven, proprietary system. SABIS® Network schools provide students with a top-quality education that prepares them to meet the challenges of a changing...

  • Marketing Manager

    6 months ago

    مصر, Egypt Paradise Inn Group Full time

    **Marketing Manager will be primarily responsible for executing the Marketing strategy of all hotels.** **with the ultimate objective of maximizing revenues across all revenue generating outlets to include bedrooms, meetings and events, and food and beverage.** - **Hotels experience is a must.**: - **We provide Accommodation for Non-Residents.** **_ Key...

  • Asst Chief Engineer

    6 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24066405 **Job Category** Engineering & Facilities **Location** Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists department head in managing budget, capital expenditures, preventative...

  • Assistant Chief Engineer

    6 months ago

    مصر, Egypt Talent Pal Full time

    Job Number 23155547 Job Category Engineering & Facilities Location Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation....

  • Assistant Chief Engineer

    6 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23155547 **Job Category** Engineering & Facilities **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists department head in managing budget, capital expenditures, preventative...

  • Asst Chief Engineer

    7 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23157798 **Job Category** Engineering & Facilities **Location** Le Méridien Dahab Resort, PO Box 2, Dahab, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists department head in managing budget, capital expenditures, preventative maintenance and...

  • Food & Beverage Manager

    6 months ago

    مصر, Egypt Paradise Inn Group Full time

    **Job Details**: - 5+ YEARS IN THE SAME POSITION in city Hotels is a MUST - For non-residents of Alexandria, we offer full-board lodging in the hotel. - Medical Insurance is part of our package. - We are looking for an experienced F&B Director who will be in charge of managing all F&B operations and offering top-notch service to guests. - Take care of the...

  • Programme Specialist

    7 months ago

    مصر, Egypt United Nations Entity for Gender Equality and the Empowerment of Women (HQ) Full time

    **Description**: Background - UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and...