Implementation Manager

2 months ago


القاهرة, Egypt Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
**Job Description** Team Summary**

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

**What the CS Consultant, Implementation does at Visa**:
This position serves as Visa Project Manager for implementation services provided to Clients (Banks, Fintech, Payment service providers). This is an individual contributor responsible for solving complex problems and taking a broad perspective to identify innovation solutions. This role serves to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features and functionality.

In this role, you are expected to:

- Provide project management support to Visa clients and processors to ensure client expectations are exceeded
- Coordinate directly with client to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions
- Report client project accomplishments and deliverables to management on weekly or monthly basis
- Confidently manage client projects in parallel to product developments and a changing landscape
- Manage non-routine, complex processing requests, as well as short term tactical and strategic customer initiatives
- Proactively identify opportunities for process improvement to improve team efficiencies and project delivery to clients
- Build and enhance positive working relationships with key Visa client institutions, processors and internal stakeholders
- Build a cohesive global workgroup and involve those global workgroups in communications and decision-making.
- Prepare and maintain detailed project plans, status reports, and issues logs
- Represent client system and operational requirements to internal Visa organizations. Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently and having a professional demeanor
- Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments
- Assume appropriate decision-making authorities to ensure flawless execution of project objectives
- Coordinate internal Visa resources to ensure delivery on commitments
- This position requires off scheduled work including late evenings / weekends in support of client and company configuration changes and associated post-production validation

**Why this is important to Visa**:
The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.
- This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs._
**Qualifications**

What you will need:

- Bachelor’s degree in Computer Science, Information Technology or equivalent work experience in a business analyst role in software or financial services
- Project management of retail banking, card schemes or new technologies that are applicable to the payment industry
- Good working knowledge of Visa’s payment processing systems including message routing, authorization, clearing & settlement and client connectivity a plus
- French Language is necessary

What will also help:

- Excellent time management, organization and planning skills a must
- Able to set priorities, influence others and manage client expectations
- Demonstrated success in client relationship management
- Self-starter with a demonstrated ability to achieve results as part



  • القاهرة, Egypt Ericsson Full time

    **Join our Team**: - About this opportunity We are looking for an Implementation Manager who has a leading, coordinating and supporting role regarding technical topics and solutions within a network implementation organization. The job role is used for Wireline, Wireless and Transmission network deployment and can be adapted and used for managing all...


  • القاهرة, Egypt LSEG (London Stock Exchange Group) Full time

    We are looking for an experienced and dynamic person to lead a highly motivated team of Implementation Relationship Managers (IRMs) based in Cairo! Are you the ideal person who can inspire a team to implement our change programmes and new client implementations? Role summary: The role leads a team of IRMs, reporting into the Implementation Management...


  • القاهرة, Egypt LSEG (London Stock Exchange Group) Full time

    Be the key driver for building customer relationships and inspire change as an Implementation Relationship Manager (IRM)! Role summary It will also entail regular reviews with the customer on the technical health status of LSEG products in scope and provide the customer with the details on upcoming upgrade and implementation programmes that will need to be...


  • القاهرة, Egypt LSEG (London Stock Exchange Group) Full time

    Role profile: Be the key driver for building customer relationships and inspire change as an Implementation Relationship Manager (IRM)! Role summary: It will also entail regular reviews with the customer on the technical health status of LSEG products in scope and provide the customer with the details on upcoming upgrade and implementation programmes that...


  • القاهرة, Egypt Contentsquare Full time

    Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the...

  • ERP Implementer

    3 months ago


    القاهرة, Egypt Aumet Full time

    **About Us: - ** **Job Description**: - The ERP Implementer will be responsible for leading the planning, coordination, and execution of ERP system implementations across the organization. This role requires close collaboration with various departments to fully understand their operational needs and customize the ERP software to meet those specific...

  • Odoo Implementer

    3 weeks ago


    القاهرة, Egypt Blooms International Full time

    You'll be in direct contact with the clients to help them with the good use of Odoo Software. Therefore, you will analyse their needs and deliver personal training sessions and provide support. Basically, you'll be responsible to deliver the best management solution to your customers! As an Implementation Consultant, you will support the growth of our...

  • Odoo Implementer

    3 weeks ago


    القاهرة, Egypt Innovest Properties Full time

    **Company Overview**: Join a leading technology company specializing in delivering innovative solutions to clients worldwide. As an Odoo Implementer, you will be part of a dynamic team working to execute Odoo projects, enabling businesses to optimize their operations and achieve their goals. **Job Summary**: **Key Responsibilities**: - **Odoo...


  • القاهرة, Egypt DS DeepSource GmbH Full time

    **Job Summary**: **Key Responsibilities**: - Implement and configure **PPDM**, **CRS**, and **Avamar** to deliver effective data protection and recovery solutions. - Collaborate with clients to understand their business requirements and customize solutions accordingly. - Conduct system integration, testing, and troubleshooting to ensure successful...


  • القاهرة, Egypt On-Hire Full time

    A leading company in the alcoholic industry is seeking on-time and in-full (OTIF) deployment of project S&R Vital in Egypt OpCo and embed related new ways of working & culture change in the OpCo. Acts as a trusted person reporting to the OpCo MT and MD and plays a challenger role to address gaps or issues with progress. The S&R Vital project is about...


  • القاهرة, Egypt World Health Organization Full time

    **Grade**: No grade **Contractual Arrangement**: External consultant **Contract Duration (Years, Months, Days)**: 6 months **Job Posting**: Dec 9, 2024, 12:35:53 AM **Closing Date**: Dec 16, 2024, 4:59:00 PM **Primary Location**: Egypt-Cairo **Organization**: EM/NMH Non Communicable Diseases and Mental Health **Schedule**: Full-time **1.** **Purpose...


  • القاهرة, Egypt Incision Group BV Full time

    To strengthen our team, we are looking for a Customer Implementation Specialist with a background as a surgical assistant/scrub nurse, based in Cairo. As a Customer Implementation Specialist, you will be the link between our customers and the implementation of our surgical solutions. Thanks to your experience as a surgical assistant, you understand the...


  • القاهرة, Egypt Orange Full time

    **Votre rôle**: - Implementation of different security solutions (firewalls, SDWAN, proxies, antivirus gateways, content filtering, intrusion detection and prevention, unified threat management, SIEM) - Responsibilities include all technical and administrative activities related to the build, configuration, integration, testing and handover of managed...


  • القاهرة, Egypt Orange Business Full time

    **Votre rôle**: 1.Missions As a SIE/SLM Process OPS, your role is to facilitate and improve the work of operational teams during the build and run phases of OCB’s offers. The objective is to maintain the coherence between the Information System, the operational procedures and the marketed offers. In order to do so, you gather marketing needs and diffuse...


  • القاهرة, Egypt Americares Full time

    Location: Cairo, Egypt Key Relationships: Reports to: Interim Program Director, Gaza Direct Reports: None Assignment Type: Full time; funding dependent and time-limited through September 30, 2025 Compensation: $2,100 to $2,500 USD per month About Americares: Americares is a health-focused relief and development organization that saves lives and improves...


  • القاهرة, Egypt Orange Business Full time

    **Votre rôle**: Process Senior Service Implementation Expert " SIE" missions In the scope of Orange Business offers development, the Senior SIE is a key actor of service development projects. He/she designs and adapts the processes & tools in order to deploy new products or product evolutions within the operational entities. Moreover, the Process SIE...


  • القاهرة, Egypt Orange Business Full time

    **Votre rôle**: Process Senior Service Implementation Expert " SIE" missions In the scope of Orange Business offers development, the Senior SIE is a key actor of service development projects. He/she designs and adapts the processes & tools in order to deploy new products or product evolutions within the operational entities. Moreover, the Process SIE...


  • القاهرة, Egypt Orange Full time

    **Votre rôle**: In the scope of OBS offers development, the Process SIE is a key actor of service development projects. He/she designs and adapts the processes & tools in order to deploy new products or product evolutions within the operational entities. Moreover, the Process SIE ensures the delivery of the projects on time and on budget while ensuring...


  • القاهرة, Egypt Orange Full time

    **Votre rôle**: In the scope of OBS offers development, the Process SIE is a key actor of service development projects. He/she designs and adapts the processes & tools in order to deploy new products or product evolutions within the operational entities. Moreover, the Process SIE ensures the delivery of the projects on time and on budget while ensuring...

  • IT Manager

    3 months ago


    القاهرة, Egypt Telecommunicate Full time

    **Responsibilities**: - Manage the day-to-day operations of the IT department, including budgeting, staffing, and project management - Develop and implement IT strategies and policies that align with the overall business goals - Oversee the selection, implementation, and maintenance of IT systems and software - Manage the IT budget and ensure that IT...