Billing Specialist

7 months ago


مصر, Egypt Teleperformance Full time

## Here's your job ad with an engaging twist:
**Headline**: Calling All Customer Service Rockstars (Location: New Cairo, Egypt)

**Company**

Teleperformance isn't your average call center. We're a global force, helping top brands **dominate** the digital world. Here, you'll use your skills to **supercharge** customer experiences.

**The Role: Customer Service Specialist**

Think you can handle inbound calls, solve problems with a smile, and even **wow** customers with upselling? This full-time, on-site role is for YOU

**You'll Be**:

- The **go-to** for customer inquiries, fielding calls and resolving issues like a champ.
- A **customer service champion**, ensuring top-notch experiences that leave them raving.
- A master of **upselling**, helping customers discover the perfect solutions (and boosting sales).

**What We're Looking For**:

- You speak English fluently, because clear communication is key.
- You're a whiz at handling calls, keeping your cool under pressure.
- You've got an eagle eye for detail, accuracy is your middle name.
- You can solve problems like nobody's business, thinking on your feet is your thing.
- You're a wordsmith with excellent communication skills, both written and verbal.
- You've got phone etiquette down pat, because first impressions matter.
- A Bachelor's degree (or equivalent experience) is a plus, but your passion for service is a must
- **New grads welcome** We love to see fresh talent and help you grow your career.

**The Perks? They're Epic**
- **Fast Track to Promotion** Just 6 months of rocking it and you could be moving up the ladder.
- **Healthcare Hero Status** Medical insurance to keep you healthy (up to 400,000 EGP/year).
- **Gym Time** Stay fit and energized with free gym access.
- **Never Stop Learning** We offer development courses to keep your skills sharp.
- **Wheels Up** Transportation provided, so getting to work is a breeze.
- **Training That Pays** We fully cover your training, so you're ready to hit the ground running.

**Salary**:
Up to 15K Net, with KPIs that pay in EUROS, plus a sweet Variable Sales Incentive

**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months

Pay: E£6,200.00 - E£15,000.00 per month


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