Billing & Collections Specialist

6 months ago

مصر, Egypt RSA Full time

**About Outseer**

**What you’ll achieve**:
**Essential Duties**
- Proactively onboard customers to ensure that we have all required information to bill our customers accurately including, but not limited to addresses, tax information, term, receipt preferences, PO’s etc.
- Review new deals for completeness and required documentation daily.
- Prepare invoices for our customers monthly, ensure bills are sent to customers in a timely manner.
- Prepare sales orders for approved new deals daily to be invoiced per contract terms.
- Prepare usage bills for our customers monthly. Perform analytical procedures and work with others in the business to ensure the quantities billed are correct.
- Work with the accounting team to ensure that our contracts are set up appropriately for revenue recognition and reporting.
- Monitor customer usage on prepaid accounts and maintain usage records for reporting to sales and account managers.
- Have a strong understanding of controls and maintain appropriate documentation associated with the execution of controls.
- Work with internal/external auditors and provide them with support as needed.
- Work with customers to resolve any billing related issues that may arise.
- Assist in special projects related to the OTC process.
- Assist in collections efforts with customers.

**Desired Requirements**
- Bachelor’s degree in business or finance preferred, although not required.
- 1-2+ years of overall experience in billing and/or quote to cash processes and/or equivalent role.
- Experience with NetSuite (and Suite Billing) is preferred.
- Strong excel skills.
- Proactive mindset, ability to work independently
- Ability to work in a fast paced, start-up environment.
- Strong organization and project management skills.
- Detail oriented.
- Strong critical thinking skills.
- Strong communication and interpersonal skills.

**Desired Behaviors**
- **Adaptability**: Demonstrates flexibility and openness to change. Actively seeks and adopts improved approaches and processes.
- **Proactive Action**: Takes initiative and is driven by results. Takes ownership of actions and outcomes, meeting commitments and striving for high performance.
- **Effective Workload Management**: Makes timely decisions, prioritizes tasks effectively, solves problems, monitors results, and takes corrective action when necessary.
- **Technical Proficiency**: Possesses a solid understanding of their role and responsibilities, demonstrating competence in performing tasks and utilizing relevant technical skills.
- **Continuous Learning**: Takes personal responsibility for learning and development. Recognizes personal strengths and areas for improvement, actively seeks feedback, and embraces opportunities to learn.
- **Effective Communication**: Demonstrates strong facilitation and written communication skills. Clearly articulates ideas and proposals, actively listens to colleagues' perspectives, and values diverse viewpoints.
- **Collaboration**: Shares information, fosters teamwork, and contributes to a positive work environment. Actively collaborates with others and encourages a sense of unity and cooperation among team members.
- **Ethical Conduct and Competence**: Acts with integrity and intent, displaying ethical character in all actions. Takes accountability for one's own behavior and aligns actions with the company's values and principles.
- **Good Citizenship**: Represents the values and interests of Outseer. Acts as a positive ambassador for the company and contributes to the overall well-being and success of the organization.

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