Internal Collection Officer

7 months ago


مصر, Egypt EGBank Full time

**Main Responsibilities**:

- Conduct daily follow-up of Agencies activities on assigned cases by reviewing the daily Collections report.
- Identify new, improved alternative ways for recovering debt.
- Conduct review of performance against agreed objectives and monitor performance.
- Increase Customers awareness by educating customers on timely payments to minimize delinquency & flow through higher buckets.
- Keeping track of agencies productivity reports
- Responsible for solving the different reasons of disabling customers from paying their dues.
- Identifying high risk & skip accounts for referrals to higher level.
- Communicating payment recommendations raised by team leaders for customers.
- Abiding by the Compliance, policies, processes & local regulatory & legal requirements.
- Conducting added responsibilities requested by higher level.
- **JOB REQUIREMENTS**
- Minimum education- : Bachelor's Degree- Desired education- : Major of Accounting, Business Administration, BIS- Languages- : Fluent in English and in Arabic- Ideal experience- : Min. 1 - 4 years’ experience in a related field



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