Customer Service Assistant

6 months ago


مصر, Egypt Teleperformance Full time

Role Description

This is a full-time on-site role as a Customer Service Specialist located in Cairo, Egypt.

The Customer Service Specialist will be responsible for fielding inbound calls, resolving customer inquiries, and providing exceptional customer service to achieve customer satisfaction goals.

Up-selling for any offers

**Qualifications**:
Fluency in English

Ability to handle and manage inbound calls

Aptitude for attention to detail, accuracy, and problem-solving skills

Excellent verbal and written communication skills

Strong phone etiquette and interpersonal skills

Graduates only can apply

**Benefits**:
B2 to C1 level

High chances to get promoted after ONLY 6 months

Medical insurance (400,000 EGP/year)

Gym Access

Development and learning courses

Transportation Provided

Training paid

**Salary**:
up to 15K Net

KPIs are paid in EUROS

Location: NewCairo

**Job Types**: Full-time, Permanent, New grad

Pay: E£6,500.00 - E£15,000.00 per month



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