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Customer Service Assistant
2 weeks ago
Role Description
This is a full-time on-site role as a Customer Service Specialist located in Cairo, Egypt.
The Customer Service Specialist will be responsible for fielding inbound calls, resolving customer inquiries, and providing exceptional customer service to achieve customer satisfaction goals.
Up-selling for any offers
**Qualifications**:
Fluency in English
Ability to handle and manage inbound calls
Aptitude for attention to detail, accuracy, and problem-solving skills
Excellent verbal and written communication skills
Strong phone etiquette and interpersonal skills
Graduates only can apply
**Benefits**:
B2 to C1 level
High chances to get promoted after ONLY 6 months
Medical insurance (400,000 EGP/year)
Gym Access
Development and learning courses
Transportation Provided
Training paid
**Salary**:
up to 15K Net
KPIs are paid in EUROS
Location: NewCairo
**Job Types**: Full-time, Permanent, New grad
Pay: E£6,500.00 - E£15,000.00 per month
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