Agent-guest Relations

2 days ago

مصر, Egypt Marriott International, Inc Full time

**Job Number** 23073066

**Job Category** Rooms & Guest Services Operations

**Location** Hurghada Marriott Beach Resort, El Corniche Road, P.O.Box 38, Hurghada, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

  • Guest Relations Agent

    2 weeks ago

    مصر, Egypt theWORK Full time

    **Employer**:5* Hotel **Contract**: 12 months **Joining date**: within one month (once documents are ready) Company provides: - Work visa - Airline Tickets - Medical Insurance - Accommodation - Duty Meals Positions **Position**: Guest relations agent **Basic salary**: 650 USD **Requirements**: - English Upper-Intermediate or above - Experience in a...

  • Guest Relations Agent

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22180136 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Cairo Mirage City Hotel, Ring Road, Mirage City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Set up accurate accounts for each guest upon check-in according to...

  • Guest Relations Agent

    3 weeks ago

    مصر, Egypt Marriott Worldwide Full time

    **Job Number** 22112796 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Cairo Mirage City Hotel, Ring Road, Mirage City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Set up accurate accounts for each guest upon check-in according to their...

  • Guest Relations Agent

    1 week ago

    مصر, Egypt IHG Full time

    **About us** At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who...

  • Guest Relations Agent

    2 days ago

    مصر, Egypt Emprego EG Full time

    **About Us** At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who...

  • Guest Relations Agent

    1 week ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23140069 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Relations Agent

    7 hours ago

    مصر, Egypt Marriott International, Inc Full time

    **Additional Information** Russian Speaker **Job Number** 22157777 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Guest Relations Agent

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24018646 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Relations Agent

    3 weeks ago

    مصر, Egypt Marriott Worldwide Full time

    **Job Number** 22184731 **Job Category** Rooms & Guest Services Operations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities, services,...

  • Guest Relations Agent

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22130938 **Job Category** Rooms & Guest Services Operations **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding...

  • Guest Experience Expert

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24072672 **Job Category** Rooms & Guest Services Operations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Relations Agent

    3 days ago

    مصر, Egypt Crowne Plaza Hotels & Resorts Full time

    **About Us**: Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige...

  • Guest Experience Expert guest Relations Agent

    6 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22188868 **Job Category** Rooms & Guest Services Operations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Reservations Agent

    3 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24103011 **Job Category** Reservations **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Guest Relations Manager

    7 hours ago

    مصر, Egypt RIXOS Full time

    **Job Description** Guest Relations Manager** An exciting opportunity has arisen for a **Guest Relations Manager** to join Rixos Premium Saadiyat Island. **What you will be doing**: - Manage and supervise all guest services tasks of his/her staff to ensure optimal guest satisfaction - Manage guest services staffing and supervision, including scheduling,...

  • Guest Relation Supervisor

    3 weeks ago

    مصر, Egypt RIXOS Full time

    **Company Description** Rixos Alamein is a modern, luxury resort that boasts a prime position on the unspoilt, northern Mediterranean coast. This beautiful resort is a splash of colour against the backdrop of the desert, with the rich cobalt blue sea stretching out beyond the horizon and the lush gardens and green palm trees fringing the pristine sands. El...

  • Guest Relations Agent Local \ Expat

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23024859 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Relations Manager

    5 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24101102 **Job Category** Rooms & Guest Services Operations **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of...

  • Guest Relation

    1 week ago

    مصر, Egypt Marriott Worldwide Full time

    **Job Number** 22149472 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are clean...

  • Guest Relations Agent

    7 hours ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23146752 **Job Category** Rooms & Guest Services Operations **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities, services,...