IT Support Technician Ii
4 months ago
**About Commvault**
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
**JOB DESCRIPTION**:
Commvault is the gold standard in cyber resilience, helping customers recover & prevail against
ransomware & other cyber threats. We bring data protection, data security, data intelligence & recovery
together on one platform at the lowest TCO.
**Key Responsibilities**:
- Provide setup, imaging, upgrades, repair, and inventory control services for PCs at the local site.
- Provide quick resolutions and excellent customer service, redirecting unresolved issues to the next level of support personnel with detailed diagnostics.
- Repair and replace equipment as necessary.
- Move or relocate workstations as required for both small and large projects.
- Maintain a positive work environment that fosters team performance and supports open communication within and outside the Technology Team.
- Act as the primary resource for daily support tasks on the production floor, escalating issues beyond your expertise to the next level.
- Maintain technical documentation and a service catalog for software installations, hardware configurations, and troubleshooting procedures.
- Work flexible hours and accommodate any IT Support Services shifts, including potential overtime. Provide after-hours 24/7 on-call or on-site support as required.
- Familiarity with Windows Autopilot for simplified device configuration, ensuring seamless user experiences.
- Proficiency in Apple Jamf for efficient management of Apple devices, including enrollment, configuration, and troubleshooting.
- Guide users in setting up and utilizing two-factor authentication (2FA) methods for enhanced security.
- Proficiently assist users with audio-visual (AV) conferencing systems such as Microsoft Teams and Zoom Rooms, ensuring smooth virtual meetings.
- This position requires approximately 10% travel to support various IT operations and projects as needed.
**Qualifications**:
- Bachelor's degree or equivalent education in computer science, information technology, or a related field preferred.
- Strong understanding of IT systems, including hardware, software, networks, and peripherals.
- Proficiency in troubleshooting and resolving technical issues across various platforms, including Windows, macOS, and Linux.
- Strong analytical and problem-solving skills to identify root causes of technical issues and implement effective solutions.
LI-CS1
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
-
Agricultural Technician
3 weeks ago
القاهرة, Egypt Seaworks Co Full timeWe are looking for experienced Agricultural Technicians to support ongoing operations in the Abdali Agricultural Area. The technicians will ensure the proper functioning and maintenance of agricultural Machinery and Equipment **Key Responsibilities**: - Assist in the daily operations of agriculture, ensuring that machinery and equipment are operating...
-
Technician Agricultural for Kuwait
2 months ago
القاهرة, Egypt Seaworks Co Full timeWe are looking for experienced Agricultural Technicians for Kuwait to support ongoing operations in the Abdali Agricultural Area. The technicians will ensure the proper functioning and maintenance of agricultural Machinery and Equipment **Key Responsibilities**: - Assist in the daily operations of agriculture, ensuring that machinery and equipment are...
-
Technical Support Engineer Ii
3 months ago
القاهرة, Egypt Aveva Full timeAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...
-
IT Support Technician, Ops Tech It
1 month ago
القاهرة, Egypt Souq.com for E-Commerce LLC Full timeCompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they...
-
Engineering General Technician
3 months ago
القاهرة, Egypt Hilton Full timeEngineering General Technician An Engineer/Technician will support the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. **What will I be doing?** As Engineer/Technician, you will support the Engineering Team to ensure that engineering and maintenance...
-
Lead Recovery Technicians
4 months ago
القاهرة, Egypt ALSTOM Full timeAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...
-
Mechanical Technician
2 months ago
القاهرة, Egypt Siemens Energy Full time**A Snapshot of Your Day** Our team is seeking a dedicated and hardworking Mechanical Maintenance Technician to join us in our O&M venture. If you are enthusiastic and ready to drive us forward, we want to hear from you. **How You’ll Make an Impact / Responsibilities** - Perform maintenance tasks at the power plant on various mechanical equipment,...
-
Lab Technician
4 months ago
القاهرة الجديدة, Egypt NCBIS Full time**Title: Lab Technician (Maternity Cover)** We are seeking a highly motivated and detail-oriented individual to join our team as a Laboratory Technician. In this role, you will be responsible for supporting laboratory operations and ensuring organizational skills, excellent attention to detail, and a passion for scientific practical...
-
Systems Technician
3 months ago
القاهرة, Egypt ALSTOM Full timeAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility...
-
Electrical Maintenance Technician
2 months ago
القاهرة, Egypt Siemens Energy Full time**A Snapshot of your Day** Our team is looking for an enthusiastic and hardworking Electrical Maintenance Technician, that will drive us forward on our O&M venture. **How You’ll Make an Impact / Responsibilities** - Perform works at the power plant with various HV equipment, such as generators, transformers, motors, turbines, and high-pressure vessels,...
-
Rail Infrastructure Technician
5 months ago
القاهرة, Egypt ALSTOM Full timeAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...
-
Level 2/3 IT Technician
4 months ago
القاهرة, Egypt Work Hub Enterprise Full timeJoin our team as a Level 2/3 IT Technician & Executive Assistant, where you'll play a crucial role in maintaining our IT infrastructure and assisting our CEO with various management tasks. **IT Technician Responsibilities**: - Technical Support: Provide level 2 or 3 technical support to resolve hardware, software, and network issues promptly and...
-
Level 2/3 IT Technician
2 months ago
القاهرة, Egypt Work Hub Enterprise Full time**JOB DESCRIPTION** Join our team as a Level 2/3 IT Technician & Executive Assistant, where you'll play a crucial role in maintaining our IT infrastructure and assisting our CEO with various management tasks. **IT Technician Responsibilities**: - Technical Support: Provide level 2 or 3 technical support to resolve hardware, software, and network issues...
-
Travel Experience Counselor Ii
1 month ago
القاهرة, Egypt CWT Full timeTravel Experience Counselor II - (240000HO) **Main responsibilities**: - Develop a thorough understanding of customers' business needs. - Provide courteous, prompt, and efficient service to foster positive customer relationships. - Identify any issues or risks and communicate them to the Office Supervisor to facilitate corrective actions. - Comply with...
-
Tp06-esg-svc Spec Ii-tcp
3 months ago
القاهرة, Egypt Halliburton Full timeWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...
-
Rolling Stock Technician
3 months ago
القاهرة, Egypt ALSTOM Full timeReq ID:469453 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...
-
Bms Technician
3 months ago
القاهرة, Egypt Hilton Full timeBMS Technician An Engineering Office Coordinator is responsible for managing the Engineering office to deliver an excellent Guest and Member experience. **What will I be doing?** Specifically, you will be responsible for performing the following tasks to the highest standards: - Carry out daily administrative activities of the Engineering office while...
-
Maintenance Technician Iii-1
2 weeks ago
محافظة القاهرة, Egypt H.B. Fuller Full timeH.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...
-
Level 2/3 IT Technician
3 days ago
القاهرة, Egypt Work Hub Enterprise Full time**JOB DESCRIPTION** Join our team as a Level 2/3 IT Technician & Executive Assistant, where you'll play a crucial role in maintaining our IT infrastructure and assisting our CEO with various management tasks. **Must be an English bilingual!** **Pay**: $3-$4/hour **IT Technician Responsibilities**: - Technical Support: Provide level 2 or 3 technical...
-
Application Support Engineer
3 months ago
محافظة القاهرة, Egypt IQVIA Full time**What to Expect**: - Provide Second Tier Support to IQVIA product and projects. - Develop and execute SQL queries to extract and manipulate data from databases. - Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness. - Collaborate with developers and cross-functional teams to identify and resolve technical...