Customer Service Representative

4 days ago


القاهرة, Egypt Etisal International Full time

We are seeking passionate and customer-focused individuals to join our team as **Customer Service Representatives (Algerian Accent)**. In this role, you will handle customer inquiries, resolve issues, and deliver exceptional support to ensure customer satisfaction.

**Key Responsibilities**:

- Resolve customer complaints and issues efficiently while ensuring a positive experience.
- Provide accurate information about products and services.
- Maintain records of customer interactions and update the database accordingly.
- Collaborate with team members to improve service delivery.

**Qualifications**:

- **Education**: High school diploma or equivalent (Bachelor’s degree preferred but not required).
- **Experience**: Previous customer service experience is a plus, but fresh graduates are welcome to apply.
- **Skills**:

- Excellent communication skills in **Arabic,**and English preferred.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using customer service tools or CRM software is an advantage.

**Requirements**:

- Flexibility to work in shifts, including weekends if required.
- Ability to manage time effectively and multitask in a fast-paced environment.

Pay: E£10,000.00 - E£25,000.00 per month



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