Human Resources Generalist
7 months ago
**Human Resources Generalist**
**Purpose of the Job**
The HR Generalist supports a wide variety of HR related activities. This includes but is not limited to the benefits, compensation, employee relations, training and development. S/he responsibilities will also include navigating HR databases for all phases of an employee lifecycle, including managing and updating the HRIS systems, benefits, payroll and projects as well as ensuring the delivery of human resources services and programs to the countries assigned.
**Essential Functions and Responsibilities**
- Organize, manage and conduct the New Employee Orientation (NEO), on-boarding and off-boarding processes.
- Support the probationary performance appraisal and annual performance review for all country offices; monitor employees' goal setting and completion processes.
- Partner with the HR Director to create and maintain the employee handbook, HR policies and the HR process manual.
- Conduct needs assessments for employee training and development. Assist in developing and facilitating in-house trainings. Update and maintain company training records.
- Participate in HR projects including rewards and recognition, and employee satisfaction initiatives, systems conversion, Job grading system, salary surveys, and succession planning.
- Coordinate the summer internship and the job rotation programs.
- Update the HRIS systems and change requests; run reports as necessary.
- Develop, manage and consolidate the monthly, global HR dashboard.
- Understanding the required skills for each position by reading the job description and discussion with management.
- Administer benefits in accordance with carrier contracts including medical, dental, life insurance etc. and ensure correct invoicing. Regularly review the benefit providers' performance and identify opportunities for benefit enhancements.
- Ensure accuracy of payroll processes for countries assigned.
- Respond to employee questions and concerns regarding employee information, policies and procedures and document retrieval while developing positive working relationships.
- Perform other tasks as necessary.
**Knowledge and skills**
- Bachelor Degree in Business Administration, Human Resources or any related field. An HR certification (SHRM-CP, PHR) is preferred.
- A minimum of 4 years of professional human resources experience.
- Self-directed, yet effective working member of a collaborative HR team.
- Outstanding communication and interpersonal skills.
- Responsive and customer-focused with a demonstrated ability to exercise professional judgment.
- Excellent speaking/writing/reading of English and Arabic. Exposure to Coptic culture is a plus.
- Strong organizational, analytical and problem-solving abilities with attention to detail.
- Excellent computer skills, including strong knowledge of the MS Suite. Experience with BambooHR is preferred.
**1 - Extent of Public Contact ( within and outside the organization )**
- Speaks with external government officials as needed for employment verification or other request for employees, brokers and other vendors.
**2- Work conditions and Environment ( i.e., necessary travel, unusual work hours )**
- Must be available as work requires during some off hours.
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