Ipt Change and Release Manager
7 days ago
**About the role**:
- Manage Change/release activities on IPT Microsoft ,CISCO infrastructure for designated Customers
- Perform Feasibility study and risk assessment of new Changes/release
- Leads the Change Advisory Board to approve or reject significant change management projects & complex changes, ensure that risks, impacts and coordination are documented and understood by the CAB members.
- Schedules change projects, and ensures availability of required resources (human, hardware, or software)
- Lead continual improvement plans for Enterprise Telephony Change Management
- Update LLD documents to reflect the changes implemented
- Compile all of the changes into a comprehensive Forward Schedule of Changes for review by the CAB members.
- Maintain Dashboard and KPIs to track activities
- Monitor the completion and thoroughness of PIRs.
- Organize e-CABs as necessary to facilitate the review of emergency changes.
- Lead release activity and release road map representation with the customer.
- Organize training and guarantee process & tools awareness of impacted teams and write out working instructions
**About you**:
- Engineering, Computer Sciences or Telecommunications degree.
- 4-5 years on IP Telephony experience/ Data services
- Experience on IPT service implementation (multivendor knowledge is a plus)
- ITIL V4
- Office 365 /Teams foundation/AudioCodes
- CCNA/CCNP collabration certificate is a plus
**Additional information**:
Skills and abilities:
- Good interpersonal and communication skills
- Good time management, and organizational skills
- Taking charge of complex projects and ensuring successful delivery in time
- Customer Oriented Attitude
- Team Spirit
- Proactive, self-motivated
- Problem Solving Skill
- The ability to combine in-depth technical knowledge with outstanding customer service skills
- Customer facing skills.
- Ability to interface with multiple internal teams
- Good Presentation skills.
**Department**:
Customer Services & Operations
**Contract**:
Regular
-
Ipt Change Implementation Owner
4 weeks ago
Cairo, Egypt Orange Business Services Full time**Job Purpose**: Part of Multi-sourcing Service Integration MSI Center. Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams. For IPVPN & Enterprise Telephony Customers implement the simple and standard changes & get the...
-
Ipt Change Implementation Owner
3 weeks ago
Cairo, Egypt Orange Business Services Full time**About the role**: **Job Purpose**: Part of Multi-sourcing Service Integration MSI Center. Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams. For IPVPN & Enterprise Telephony Customers implement the simple and standard...
-
Senior Ipt Change Implementation Owner
3 days ago
Cairo, Egypt Orange Business Full time**About the role**: **Job Purpose**: Part of Multi-sourcing Service Integration MSI Center. Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams. For IPVPN & Enterprise Telephony Customers implement the simple and standard...
-
Collaboration Engineering
2 weeks ago
Cairo, Egypt MigrationIT Full time**Job Information**: Field - InfrastuctureField / Area - NetworksIndustry - IT ServicesJob Category - Collaboration EngineeringWork Experience - 1-3 yearsCity - CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- Responsible for day-to-day technical support of all Cisco Unified Communications (UC) systems - Upgrades to all supported VoIP / UC...
-
System Integration
4 weeks ago
Cairo, Egypt Siemens Full time**Siemens Digital Industries Software - Where today meets tomorrow.** **Let's make the difference together!** **Meet the team - **Video** Siemens DISW is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 165 years. We're looking...
-
Cmd Specialist
4 weeks ago
Cairo, Egypt Orange Business Services Full time**About the role**: - Managing and scheduling customer changes worldwide. - To classify the change request according to its complexity defined in the Change catalogue - Validate data for each change request for different services such as Network, Security & Voice services. - Liaises with different entities to get the change activated in agreed time as per...
-
(Tm) Tech Network Engineer
5 days ago
Cairo, Egypt Orange Business Services Full time**About the role**: - maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-time and error-free implementation and proactive network auditing. - provide level 3 Incident Management support. - optimize cost-effectiveness of service...
-
Siem Technical Trainer
4 days ago
Cairo, Egypt LogRhythm Full time**META SIEM Technical Instructor** **Location: Egypt** **The Opportunity** **Responsibilities**: 40% - Training Delivery - Deliver LogRhythm SIEM product training classes. These classes range from 1 day to 3 days in length, but you'll typically be teaching for 5 days a week. These classes range from fundamental introduction to the product and functionality...
-
Database Admin
2 days ago
Cairo, Egypt Orange Business Services Full time**About the role**: Day to Day Operations Deploy and operate Oracle IT systems within the Equant MHS Data centers. Perform regular day to day database operations including; Problem Resolution, Upgrades and Maintenance, Backups, Performance Monitoring and Tuning. Incident Management Maintain physical integrity (i.e. managed by the database engine) of...
-
Business Analyst
2 weeks ago
Cairo, Egypt Target Recruitment & HR Solutions Full timeLed the strategy and development of a robust and innovative Internet of Things (IoT) ecosystem, including defining platform requirements, customer experience, and market strategies. - Having an in-depth understanding of the IoT industry, including key players. - Led the product management efforts for IoT services, with responsibility for defining the related...
-
Project Manager
2 weeks ago
Cairo, Egypt 3rabapp LTD Full time**App Project & Product Manager(remote)**: - Own and drive KITABA Mobile App evolution. - Act as the “voice of the customer” and “voice of the user” and provides a business perspective on value of the product roadmap and backlog. - Work with business stakeholders to align on a product vision, strategy, and roadmap for his/her product area in support...
-
Software Project Manager agile
4 weeks ago
Cairo, Egypt ArabDT Full time**Title: Project Manager** Looking for an experienced Project Manager with Agile experience who are ready to make an Impact and lead our projects \ team with the following responsibilities **Common Responsibilities** - To prepare and maintain the Project Plan and the project schedule and be responsible for the budgeting, execution of the plan, monitoring...
-
Database Consultant
5 days ago
Cairo, Egypt Orange Business Full time**About the role**: Deploy and operate Oracle IT systems within the Equant MHS Data centers. Perform regular day to day database operations including; Problem Resolution, Upgrades and Maintenance, Backups, Performance Monitoring and Tuning. Incident Management Maintain physical integrity (i.e. managed by the database engine) of databases ; this includes...
-
Software Developer
3 weeks ago
Cairo, Egypt Arrow Electronics, Inc. Full time**Position**: Software Developer **ESSENTIAL DUTIES & RESPONSIBILITIES** Implement: implement new requirements, handle change requests and fix bugs for different releases. Software engineer should deliver a high quality and functioning code. - Debug: ability to track and debug the code to easily figure out issues' root causes. Build: knowledge of how to...
-
Software Developer
1 week ago
Cairo, Egypt Arrow Electronics, Inc. Full time**Position**: Software Developer **ESSENTIAL DUTIES & RESPONSIBILITIES** - Implement: implement new requirements, handle change requests and fix bugs for different releases. Software engineer should deliver a high quality and functioning code. - Debug: ability to track and debug the code to easily figure out issues' root causes. - Build: knowledge of how to...
-
Transformation Manager
2 days ago
Cairo, Egypt Credit Agricole Egypt Full timeTarget efficiency, productivity while actively supporting customer acquisition and satisfaction through full process re-engineering. - Support functional business managers/ users in deriving for best practices/ processes and ensure IT capabilities to support the business. - Provide innovative solutions for strategic cost management and optimization of...
-
ERP Software Project Manager
1 week ago
Cairo, Egypt Hassad Consulting Full timeERP Software Project Manager We are looking for an organized, detail-oriented individual to join our team as a software project manager. The responsibilities of the software project manager include overseeing software projects from start to finish, managing and motivating software developers and other team members, giving customer presentations, and writing...
-
Gdc Infrastructure Sr System Engineer vois
7 days ago
Cairo, Egypt Vodafone Full time**Role purpose**: **Key accountabilities and decision ownership**: Manage the platform backend servers & End Devices Through the relative monitoring tools. Ensure to meet the systems availability for all the backend systems & End Devices excluding planned outage. Follow-up and fix problems once they appear on a server. Insure to solve assigned Tasks for...
-
Site Engineer
1 week ago
Cairo, Egypt Geos for trading and contracting Full timeMonitoring progress of the project & oversee the running operations of the site & make sure that it will meet the deadline. - Day-to-day management of the site, including supervising and monitoring the site labor force - Providing technical advice and solving problems on site - Preparing site reports and filling in other paperwork - Managing relationships...
-
Journals Sales Manager or Sales Executive
2 weeks ago
Cairo, Egypt Taylor and Francis Full timeCompany Description** Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.** **Taylor & Francis Group produces high quality, peer reviewed books and journals. We...