Cisco Voice Engineer

Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents. - Troubleshoot, identify and resolve call center and access number faults. - Troubleshoot value added services (Voice Mail, Attendant console, etc...) - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s incidents via electronic...

Urgently required to work in an international company on ligne. Requirments: - ️Bachelor's degree equivalent in Computer Science, Computer Engineering - ️From 3 to 6 year's practical experience in Work - ️Good understanding of Data Center concepts ,architectures, networking protocols - ️Experience of using Cisco Nexus devices with...

Genieall Company is Partner with Flojics Company is hiring " Network support Consultant". Genieall is an MSP Mentor 500 winner and an ISO 27001 Certified organization which is energized by helping our customers with their business needs. We have a strong focus on IT solutions, operational support as well as compliance within the following verticals: energy,...

**Key Tasks and Responsibilities**: - Provide level 3 network support, to all network related incidents (SDWAN, WAN, LAN, WLAN, etc.) to global incident management teams. - Responsible for all operational faults/crisis for all customers supported by OBS, acting as highest operational technical escalation level - Responsible for fault isolation and providing...

**About the role**: - Validate the detailed technical design of complex VPN Implementations. - Accountable for the right-on-time and right-first-time error-free for basic & full configuration for new implementations for MPLS & SD-WAN connections. - Perform provisioning & meshing function for new implementations. - Perform router configuration, activation...

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey. **Engineering principle**: We ship robust, high-quality code, written for...

WEmng is hiring a "System Engineer" for an IT Consulting company that delivers high-tech solutions through a limitless combination of IP telephony, mobility, and IPTV solutions to companies operating in the financial, hospitality, enterprise, retail, health, and education sectors. Our client has over 20 years of experience in the market, with simple,...

Act as the first level of escalation supporting escalated incidents on a 24/7 basis - To be main support entity for NSE team technical queries or complex cases. - Work with team head to set the plans for knowledge sharing for any new technology to be supported by the team. - Work with Team head to set training & development needs for every team member. -...

Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all troubleshooting and...

**About the role**: - maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-time and error-free implementation and proactive network auditing. - provide level 3 Incident Management support. - optimize cost-effectiveness of service...

**Job Purpose**: Part of Multi-sourcing Service Integration MSI Center. Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams. For IPVPN & Enterprise Telephony Customers implement the simple and standard changes & get the...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**About the role**: Provide a professional first technical point of contact for the customer Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs. Provide updates as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next...

**Job Information**: Field - InfrastuctureField / Area - Sys (OS, Servers & Storage)Industry - IT ServicesJob Category - Data Center EngineeringWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Design, implement, and monitor information technology systems at a data center. - Monitoring and maintaining...

Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all troubleshooting and...

**About the role**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

The UC PM, as part of ESC service Transition team, is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Voice and Video orders which include Contact Center, Business Talk, MS Direct Routing, B2GasS, BTOI, LVS, Audio Conference, BYOC and Video confernce. Once the...

**Skills**: Core competencies, knowledge and experience: Very deep knowledge of core network architectures and protocols, with specific reference to the IMS core Several years of experience in planning, design, engineering and testing within a mobile or fixed network area of a telecom operator Must have technical / professional qualifications: Voice and...

**About this opportunity**: We are now looking for a **Communication Services & Cloud Integration** Engineer to analyze, prepare, implement and verify the configuration and integration of a node, network, and/or system. Your scope of work could include the scenarios of introduction, upgrade expansion, functionality, and capacity. Your work will be in part...

**About the role**: - ¦ Provide a professional first technical point of contact for the customer - ¦ Acts as technical escalation level within the team. - ¦ Responsible for the escalated tickets and participates in the generations and handling of the monthly trend analysis that is shared with the account team and the customer senior management. - ¦...