Sle Transport and Logistics Coordinator
2 days ago
**The Role**:
**Job Purpose**:
Regular liaison with Shell Lubricant Egypt (SLE) local business representatives to coordinate site-wide service planning, assess satisfaction and facilitate general communication on services.
Provision of information and advice to the on-site service provider(s) to coordinate delivery of the full range of service activities
Measurement of service delivery compliance and user satisfaction
**Principal Accountabilities**
- Managing SLE reception performance
- Manage scheduling and supervising SLE drivers and assess their HSE performance.
- Monitoring SLE vehicle movements and SLE staff business trips.
- Contract holder for car rental agencies.
- Manage SLE reception in receiving mails and shipments.
- Liaise with travel agency regarding the visitors’ requests for Meet and Greet services.
- Provide FM and logistic related support to key SLE events including conferences, banquets, exhibitions, VIP visits taking place in the BV building.
- Managing internal and external storage
- In collaboration with the Fleet Manager, provide services related to Road transport for SLE staff either using Shell driver or contractors.
- Liaise with local business representatives to manage expectations on service standards (catering, cleaning, waste management, hospitality, mail, plants and other soft services etc.)
- Provide the FM Manager/Building Service manager with timely and quality reports to ensure the proper tidiness of the first floor and full control of Road Transport activities
- Follow up with the FM helpdesk arrangements for managing customer requests and administering workflow optimizing the use of the Planon system (where available)
- Provide service provider(s) with advice on policies and standards for soft and office services
- Where required, work with service provider(s) to achieve sustainable business improvements, especially in HSE and value for money, liaising with expertise colleagues as appropriate
- Support the FM Manager by providing inputs to measure service performance against set targets (including contract scorecards), support improvement activities where needed and provide assurance to the FM manager on service integrity/compliance issues
- Liaise with the Operational Security manager/supervisor to ensure coordination on access control and SLE reception services
- Make arrangements to measure key customer and end-user satisfaction with support services, and execute improvement plans as appropriate
- Arrangements for the management of waste streams, maximizing recycling opportunities
- Provide advice and support on SLE staff welfare associated with the working environment and support services
- Providing support and advisory services to SLE storage Depots
- Support the FM manager in integrating policies and contracts with an aim to derive maximum benefits out of the co-location.
**Dimensions**
- Number of Workstations - 86
- Number of sites; 1. Also has to provide advisory support to SLE storage Depots within the office.
- Direct reports - 2 Admin assistants, 3 drivers, and 1 office boy
- Though the main focus of this position will be on Shell Lubricants business, the position requires working in collaboration with the Building Services Manager to support the FM activities in the BV Building.
**Key Challenges**
- Coordinating complex and/or multiple service providers across the site
- Managing SLE business expectations and controlling demand
- Balancing the drive for service standardization and satisfying varying business needs
- Dealing with multiple external SLE agencies responsible for public services
- Managing the interests and demands of multiple SLE businesses occupying the building
**Company Description**
Shell Egypt offers a portfolio of capacity building programs for Egyptian community targeting youth at high school, university and fresh graduates levels up to middle management level. The Programs include different offerings in STEM Education Like NXplorers Program, Shell Eco Marathon, Imagine the Future, in addition to its flagship entrepreneurship program Intilaaqah.
**An innovative place to work**
There’s never been a more exciting time to work at Shell.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
**An inclusive place to work**
To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
- We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel fr
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