Manager - Product Management (Fraud & Chargebacks)

3 days ago


مصر, Egypt Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager - Product Management (Fraud & Chargebacks) - SCI0072

Mastercard’s Cyber & Intelligence solutions (C&I) team is responsible for MasterCard’s safety and security related product management efforts to protect the integrity of the electronic payment system as well as ensure payments are convenient yet secure. The C&I products are focused on enabling authentication, fraud prevention, risk mitigation and dispute resolution across all payment channels as well as all stakeholders; issuers, acquirers, merchant, processors and consumers.

The Manager, EEMEA C&I Solutions Product Management (Fraud & Chargebacks) role will own a portfolio of products focused on Chargeback Management and be responsible for end-to end ownership and scaling up of these products. The portfolio will also include product lines that are added through acquisition (Ethoca) and will require working closely with the acquired company.

Have you ever brought a product to market on a global scale?
- Do you have a track record of “getting things done” in a large corporate environment?
- Are you innovative and comfortable with thoughtful risk-taking?

Role

Generate innovative product solutions and support product management issues to address customer needs, market trends, and competitive opportunities with special focus on fraud & chargeback management.

Partner with global and regional teams to identify opportunities for products and inform internal stakeholders on new product offerings

Initiate and direct qualitative and quantitative market research to validate trends and competitive opportunities for developing new products

Develop and present business cases for new product opportunities

Lead go-to-market process and support translating product requirements into technical specifications ensuring mutual understanding to minimize time to market

Validate delivery and ensures that output complies with the product requirements and is fit-for-purpose

Interact with customers and provide trainings to enhance awareness and maximize value provided

All About You

Demonstrated success in product management and product development; experience conducting product demonstrations and presenting compelling product propositions at external industry events for key stakeholders/audience

Demonstrated success building relationships and delivering results with external stakeholders as well as global, multi-cultural and remote project teams

Experience with facilitating and coordinating major product and strategic development initiatives for a global organization

Strong track record at synthesizing products and services from multiple functional areas into value propositions that align with regional or local customer needs

In-depth knowledge of payments industry, merchant and/or acquiring business, and payments processing

Proven ability to manage complex projects with multiple stakeholders.

Demonstrated business acumen and ability to manage integrated product solutions spanning multiple channels/segments (i.e., issuer, acquirer, merchant, cardholder, local, regional, global)

Proven expertise in building winning business cases, translating them into stories to gain approval, and delivering strong P&L results

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.



  • مصر, Egypt Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • مصر, Egypt Payfort Egypt LLC Full time

    Bachelor’s degree in business, finance, accounting, or economics. 2 to 4 years of relevant experience in a Payment Gateway, financial, banking, or credit card processing field. At a minimum, an understanding of Underwriting, KYC, AML, PCI DSS, and Card Schemes' Regulations. Solid understanding of fraud risk management practices, as well as practices for...

  • Senior Fraud

    3 days ago


    مصر, Egypt Initiate international Full time

    Are you a risk-taking risk manager? Do you thrive in fast-paced environments and love keeping things on the straight and narrow? If so, this **job** in **Cairo, Egypt** could be perfect for you! A leading sports betting company are looking for a **Senior Fraud & Risk Manager** to join their team! You’ll be responsible for keeping their operations safe and...


  • مصر, Egypt Envision Employment Solutions Full time

    **Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

  • Cards Fraud Analyst

    2 weeks ago


    مصر, Egypt EGBank Full time

    Monitor real time queues and identify high-risk transactions within the business portfolio. Resolve queued transactions within the service level agreements to reduce potential revenue losses. Determine existing fraud trends by analyzing transaction patterns. Timely blocking of cards for suspicious activity compromised or misused and follow...


  • مصر, Egypt Payfort Egypt LLC Full time

    Bachelor’s degree in business, finance, accounting, or economics. 2+ year of relevant experience in a financial, banking, or credit card processing field. At a minimum, an understanding of Underwriting, KYC, AML, PCI DSS, and Card Schemes' Regulations. Solid understanding of fraud risk management practices, as well as practices for prevention, detection,...

  • Product Manager

    3 weeks ago


    مصر, Egypt Reliance Health Full time

    Reliance Health, one of Africa’s leading health-tech companies, is on a mission to make healthcare delightful, affordable, and accessible using technology and data. To fulfil this mission, the company has built an extensive network of health care providers such as Hospitals, Gyms, Spas, Dental Clinics, Optical Clinics etc., ensuring that its customers...


  • مصر, Egypt Visa Full time

    Company Description At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the...

  • Product Manager

    3 weeks ago


    مصر, Egypt Invitro Capital Full time

    **Job Overview**: Invitro Capital is seeking a highly motivated and experienced Product Manager to join our team. In this role, you will be responsible for overseeing the development and management of our portfolio company products, ensuring that they meet market needs and drive business growth. You will collaborate closely with cross-functional teams...

  • Product Manager

    2 weeks ago


    مصر, Egypt Homzmart Full time

    Company Description **Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. **Job Description**: - Defining and prioritizing product...

  • Product Manager

    6 days ago


    مصر, Egypt Spectro Systems Full time

    **Responsibilities**: - Define products by translating customer needs into detailed technical requirements for R&D - Manage products throughout the entire product life-cycle including strategic and tactical activities such as product definition, promotion, collateral generation and customer support - Develop a deep understanding of the markets, customers...

  • Product Manager

    3 weeks ago


    مصر, Egypt Spectro Systems Full time

    **Responsibilities**: - Define products by translating customer needs into detailed technical requirements for R&D - Manage products throughout the entire product life-cycle including strategic and tactical activities such as product definition, promotion, collateral generation and customer support - Develop a deep understanding of the markets, customers...

  • Product Manager

    3 days ago


    مصر, Egypt Spectro Systems Full time

    **Responsibilities**: - Define products by translating customer needs into detailed technical requirements for R&D - Manage products throughout the entire product life-cycle including strategic and tactical activities such as product definition, promotion, collateral generation and customer support - Develop a deep understanding of the markets, customers...

  • Product Manager

    3 weeks ago


    مصر, Egypt Hikma Pharmaceuticals PLC Full time

    **Job Purpose**: To manage specific products in terms of development, management, and marketing activities across specific commercial areas, to enhance brand image, provide communication across specific commercial areas, and meet market share targets. **Job Specific Accountabilities**: - Establishes a complete and accessible product information system and...

  • Product Manager

    3 weeks ago


    مصر الجديدة, Egypt Employ me Full time

    **Product Manager** **Location**: Heliopolis **Experience**: **Product Managment**:1 year (required) **Key Responsibilities**: Collaborate with stakeholders to gather and document product requirements and enhancements. Translate business and technical needs into detailed product specifications and user stories. Set and prioritize story points and plan...

  • Production Manager

    2 days ago


    مصر, Egypt Hikma Full time

    Description: **Duties & Responsibilities**: - Planning, managing and monitoring all the activities, processes and operations within the plant including mainly the production and packaging processes, in addition to overseeing final production delivery in accordance to the set plans, quality standards and assigned budget. - Implementing manufacturing...

  • Product Manager

    6 days ago


    مصر, Egypt Nagwa Full time

    **Summary** **Responsibilities** - Lead Product Development team to meet objectives within the set turnaround time - Manage and coach Product Development team members to achieve professional and technical growth - Understand customer needs and competitors’ advantages and make recommendations for the management - Break down features, themes, and logic into...

  • Product Manager

    3 days ago


    مصر, Egypt Nagwa Full time

    **Summary** **Responsibilities** - Lead Product Development team to meet objectives within the set turnaround time - Manage and coach Product Development team members to achieve professional and technical growth - Understand customer needs and competitors’ advantages and make recommendations for the management - Break down features, themes, and logic into...

  • Product Manager

    3 weeks ago


    مصر, Egypt Abou Ghaly Motors Full time

    **Job Information**: Number of Positions **1** *** Business Line **Mobility Services** *** Function **Marketing** *** City **Cairo** *** State/Province **Cairo** *** Country **Egypt** *** Zip/Postal Code **11311** *** - Manage the entire Product lifecycle from strategic planning and feature roll out. Identify, conceptualize and develop new...

  • Regional Manager

    3 days ago


    مصر, Egypt Farm Manager SA Full time

    One in UAE, one in Morrocco and one in Egypt. **MINIMUM REQUIREMENTS** **_ _**Relevant / Related Agricultural Degree - Min of 5 years previous regional management experience in Wildlife and all that goes with that - Computer literate - Good leader - Strong proven management skills - Strong verbal and written communication skills - Strong admin and record...