Traveling Center Manager

3 days ago


مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full time

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

**Job objective**

Acts as the general manager for a Plasma Collection Center and has overall responsibility for the

center's operation. Works under general guidance and general oversight of regional management.

Manages the daily operations of the center(s), supervising operations and quality control, and

ensuring compliance with all applicable policies and regulations. Position requires routine travel up

to 100%.

**Environment**

Internal: Manufacturing, Quality global, Supply Chain, PLC, Administration & Services divisions,

Donor Center Management and GEPD Management.

External: donors, Health Authorities, groups, business service providers, auditors, and community

and neighborhood organizations.

**Key responsibility**

Primary Responsibilities for role:

- Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter

(CPL) targets and Quality key performance indicators (KPI) goals.
- Create appropriate organizational environment and value systems which stimulate the morale and

productivity of the work force and its leadership.
- Operates the center and manages employees and operations to the highest standard of ethics and

integrity.
- Manages staff to ensure that training and quality goals are met and to implement operational

changes and maximize center efficiency.
- Directs and manages employees.
- Monitor and evaluate operations. Develop action plans to maximize center efficiency and

supervise the implementation of process improvements.
- Manages headcount to provide for efficient staffing through high and low production intervals,

providing accurate and timely projections to regional management team in advance of cyclical and

seasonal or situational spikes.
- Accountable for the direction of all personnel functions including hiring, assignment and direction

of work, development and training, disciplinary actions and termination and the maintenance of all

personnel records.
- Provides strategic direction and planning.

**Other Responsibilities for role**:

- Acts as a mentor to assigned team, other center staff and other centers.
- Through Center Operations Manager, oversees donor selection, plasma collection and shipment and records completion.
- Accountable to ensure the adequate training of production employees and demonstrate how tasks are to be performed to meet company standards.
- Accountable for the adequacy of inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed.
- Assure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
- Accountable for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately
- Submit timely and accurate reports on a daily/weekly basis or as requested.
- Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors.
- Maintains thorough familiarity and ensures compliance with current regulations
- Accountable for donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with all regulations.
- Directs through the management team and with Training and Quality staff to ensure that training and quality goals are met.
- Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
- Works with Divisional/Corporate management in the preparation of annual budget and manages facility to consistently achieve production targets and quality goals at the agreed-upon cost structure.
- Control center donor funds and ensure that all financial records are accurate and in order.
- Identifies regulatory deficiencies and in collaboration with the Center Quality Manager implements immediate corrective action.
- Minimize center liability through constant risk management review. Investigates all unsafe situations and complaints and institutes corrective/preventive action.
- Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.
- Assumes Regional management oversight and mentoring duties for select facilities/projects or in ROMs absence.
- May work on projects and initiatives for the region and division.

**Academic experience required**
- Bachelor’s Degree in medicine.
- Formal Qualification i



  • مصر, Egypt Sutherland Egypt Full time

    Sutherland Egypt is hiring travel advisors in Cairo for an Airline (wave 8) Attractive package Overnight Bonus Allowance EGP1100 Monthly KPIs and Incentives Location: New Cairo Transportation provided Full paid training + granted KPIs Social & Medical insurance Grads and gap year students are welcome to apply **Fluency in English is a Must** **Job...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland Egypt is hiring travel advisors in Cairo for an Airline Basic net salary: EGP6500 KPIs: EGP1200 Overnight Bonus Allowance EGP1100 Incentives up to EGP2000 Location: New Cairo Transportation Door to Door Starting from 8 PM (Door to door for ladies - points for gentlemen) Full paid training + granted KPIs Social & Medical insurance Grads...


  • مصر, Egypt Siemens Full time

    Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant’s intuitive buildings which are comfortable, safe, secure and energy efficient. Smart infrastructure from Siemens...


  • مصر, Egypt International Business Services Full time

    **Job Vacancy: (Code: 145/01)** ***Our Client Sector**: Industrial Automation **Location**: New Cairo - Cairo, Egypt **Duration**: Full Time **Experience**: 1-3 years **Salary Range**:12,000 EGP NET **Social insurance**: Yes **Responsibilities in brief**: - Process all Egypt SEC travel requests through ADLER tool including liaison with Local Contacts in...

  • Travel Advisor Agent

    2 weeks ago


    مصر, Egypt Xceed Contact Center Full time

    We are hiring for a Travel Agent Salary : 11200 Gross Rotational Shifts & Overnight Shifts Transportation Provided Profit Share Attractive Bonus **Job Types**: Full-time, Permanent, Contract Contract length: 12 months **Salary**: E£6,440.00 - E£11,200.00 per month **Education**: - Bachelor's (preferred) **Language**: - English (required)

  • Sales Travel Advisor

    2 weeks ago


    مصر, Egypt FlairsTech Full time

    Details Required Experience 0-1 Years - Department Flight Hub - Career LevelJunior Position Location Cairo **Skills**: troubleshooting customer service Excellent English Team Work Customer Focus Productivity Focus on quality Requirements and responsibilities Call Center Agent/Travel Consultant. Languages: Bilingual level B2. Have good communication...

  • Travel Advisor

    7 days ago


    مصر, Egypt Sutherland Egypt Full time

    ✈ Calling all travel enthusiasts! ️ Golden opportunity to join a top European airline as a Flight Reservation specialist! **(English call center)** Are you: - **A fluent English speaker?**: - **Looking for a dynamic career change?** We offer: - **Entry-level positions (no experience required!)**: - **Comprehensive training program (we'll get you...

  • Call Center Manager

    3 weeks ago


    مصر, Egypt Nexfit Full time

    About the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...

  • Call Center Agent

    4 weeks ago


    مصر, Egypt Everlast Wellness Medical Center Full time

    Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

  • Call Center Manager

    1 week ago


    مصر, Egypt On-Hire Full time

    **Our client is a one of leading companies in the field of Retail and Consumer Finance in Egypt** **Location: Heliopolis** **Industry: Retail and Consumer Finance** We are looking for a skilled **Call center manager **to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is...


  • مصر, Egypt Allianz Egypt Full time

    **Responsibilities**: - Review & update the travel policy whenever needed to reflect the changes in the business needs and present to approval for the concerned stakeholders - Receive, review and process business travel requests in a timely manner in accordance with the approved travel policy - Negotiate with different service providers for different travel...

  • Call Center Manager

    2 weeks ago


    مصر, Egypt Heineken USA Inc. Full time

    Scope: **Responsibilities**: - Manages the call center team's real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real time or in the past, and escalates as appropriate. -...

  • Call Center Manager

    1 week ago


    مصر, Egypt Top Business Human Resources Full time

    **Job Description**: - Manages the call center team's; real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real-time orthe pastand escalates as appropriate. - Monitors the...

  • Travel Agent

    4 weeks ago


    مصر, Egypt Nagwa Full time

    **Summary** **Responsibilities** - Plan transportation, accommodation, and other travel services for employees travelling on business missions - Cooperate with employees to determine their needs and recommend them appropriate modes of transportation, travel dates, and accommodations - Book transportation and make hotel reservations - Get the best deals and...

  • Travel Advisor

    7 days ago


    مصر, Egypt Sutherland Full time

    Job Title: Travel Advisor - Airline Account Company Name: Sutherland Cairo Company Location: New Cairo - Fifth settlement Company Description Sutherland is an experience-led digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create exceptionally engineered brand...

  • Travel Consultant

    1 week ago


    مصر, Egypt Smart Holidays KSA Full time

    **Responsibilities** - Research, explore and study different travel destination options. - Research destination and travel prices, customs, weather conditions, reviews etc. - Research and study clients’ specifications and wishes. - Suggest suitable travel options that best suite clients' needs. - Plan and organize travels. - Book tickets, reserve...

  • Call Center Agent

    2 weeks ago


    مصر, Egypt Connex Assistance Full time

    A Company based in Smart Village, 6th of October is currently expanding its assistance coordination center and looking to hire young, dynamic, individuals who can - Coordinate services for customers who have encountered non-medical travel emergencies (ex: assist with replacements of travel documents like passports, lost luggage etc.) - Coordinate concierge...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland Egypt is hiring travel advisors in Cairo Attractive Salary + Kpis + incentives Overnight Bonus Allowance Bonus Scheme Location: New Cairo (working from home is available after the training period) Transportation Door to Door Starting from 8 PM Full paid training Social & Medical insurance Grads and undergrads are welcome to apply *Fluency...


  • مصر, Egypt Etisal International Full time

    **location: Abbassia**: - **German Level: B2**: - **Graduates**: - **Gross Salary: 20 K**: - **Full Paid Training**: - **Social and Medical insurance**: - **Experience in call center** **Job Types**: Full-time, Permanent **Salary**: E£20,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Customer Service: 1 year...

  • Marketing Manager

    1 week ago


    مصر, Egypt Pillars Consultancy Full time

    **JOB DESCRIPTION** - Develop and implement marketing strategies to increase product awareness and revenue Collaborate with cross-functional teams to plan and execute promotional campaigns across various channels Conduct market research to identify trends, consumer behavior, and competitor activities Create and manage marketing budgets while delivering...