Training Lead

3 days ago


Cairo, Egypt FlairsTech Full time

Details
Required Experience 4 years
- Department Customer Operations
- Career LevelLead
Position Location Cairo

**Skills**:

AMADEUS
customer service
Excellent English
Trainer

Requirements and responsibilities

**Training lead (GDS)**:
**Job description**
- Oversee all training activities
- Manage all aspects of the training function, from training assessment to the design, development, implementation, evaluation, and continuous improvement of all training courses.
- Manage training delivery across all mediums including classroom training.
- Manage training delivery techniques and ensure best delivery, methods are being used.
- Partner with operations to schedule training
- Develop and maintain administrative standards for training team that support efficient training delivery, trainer accountability and effective management of all training activities and outcome.
- Coach and mentor team members on an ongoing basis, helping them to continuously grow their technical and professional skills
- Cultivate strong business relationships with all operational leadership to ensure learning requirements and timeframes are built into all company initiatives
- Follow the ongoing training enhancement strategy to allow operational employees to continually learn and grow throughout their tenure.
- Ensure adherence to all required standards
- Ensure adherence to all required timelines
- Coordinate with experts to gather and refine content
- Liaise with quality team
- Manage training staff
- Report issues and status to training Manager
- Perform additional task as assigned

**Job Requirements**
- 2-3 years of training experience with a minimum of 1 years managing training, documentation & content creation.
- Supervisory experience required.
- Demonstrated ability to design and develop effective course curriculum, adhering to instructional design standards.
- Call center experience Is a Must.
- OTA & GDS Experience Is Must.



  • Cairo, Egypt GE Healthcare Full time

    **Job Description Summary**: You will be responsible for meeting the daily service repair and maintenance of the Computed Tomography (CT) and driving customer satisfaction through Service Excellence. This role will be based in Cairo. **Responsibilities** - Basic troubleshooting, installation, maintenance and service repair needs on designated equipment. -...

  • She Site Lead

    4 weeks ago


    Cairo, Egypt Emprego EG Full time

    **Company Profile**: At Unilever you are more than your job title, you are part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann's and Omo, alongside...

  • Technical Lead .NET

    3 weeks ago


    Cairo, Egypt ArabDT Full time

    **Technical Lead JD** We are searching for an innovative technical lead to Join our company. As the Technical Lead, you will oversee the company’s technical team and all projects they undertake, analyze briefs, write progress reports, identify risks, and develop work schedules. You should be able to work with your team and inspire them to reach their...

  • Layout Team Lead

    3 weeks ago


    Cairo, Egypt Mixel Full time

    **Team planning and team member resource utilization.**: - **Conduct weekly meetings with his team members to follow up on the progress of assigned tasks.**: - **Attend lead status meetings where the different aspects of the projects are discussed & provide clear status of his team’s assigned projects.**: - **Resolving all technical and managerial...


  • Cairo, Egypt Ventri Full time

    **JD - Quality Assurance Lead** The Quality Assurance Lead is in charge of assessing the quality of product and providing feedback to specifications and technical documentation. This position is highly involved in planning and implementing strategies when it comes to quality management and testing products. Should excel in critical thinking and...


  • Cairo, Egypt Vodafone Full time

    **What you’ll do**: **Role purpose**: to work on big data engineering pipelines, E2E solutions development, and system upgrades **Key accountabilities and decision ownership**: - Technical lead to the production services and providing the best customer experience in accordance with VF-EG strategy & following VF Group guidelines - Analyze performance...


  • Cairo, Egypt OLX MENA - EMPG company Full time

    What you will be doing? - Design and deliver employee training programs (e.g. individual, team, skill-based and management training) - Develop mentoring and coaching sessions for employees - Discuss career-pathing options with high-potential employees - Conduct skills gap analyses to determine personnel needs & trainings - Create organisational charts and...


  • Cairo, Egypt Siemens Full time

    Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods - and help improve the quality of everyday life for millions of people on all continents. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the...


  • Cairo, Egypt NOKIA Full time

    **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...

  • Steward-lead

    2 days ago


    Cairo, Egypt Marriott International, Inc Full time

    **Posting Date** Jun 07, 2021 **Job Number** 21057067 **Job Category** Food and Beverage & Culinary **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Brand** Westin Hotels & Resorts **Schedule** Full-Time **Relocation?** N **Position Type** Non-Management **Located Remotely?**...


  • Cairo, Egypt MigrationIT Full time

    **Job Information**: Industry - BankingWork Experience - 5+ yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Responsible for creating software deployment strategies that are essential for the successful deployment of software in the work environment. They identify and implement data storage methods like clustering to...


  • Cairo, Egypt Integrant Full time

    WE ARE HIRING!! Roles & Responsibilities: - Drive project initiation, execution and delivery. - Elicit the requirements from the client and communicate them to rest of the team as user stories. - Communicate project progress / risks to internal and external stakeholders - Promote development best practices among all team members (Coding, Testing, Release &...


  • Cairo, Egypt Siemens Full time

    **EHS&S LEAD Specialist** Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods - and help improve the quality of everyday life for millions of people on all continents. Motivated by innovation, we develop intelligent solutions for the...

  • HR Associate Advisor

    2 weeks ago


    Cairo, Egypt PepsiCo Full time

    **Auto req ID**: 281118BR **Role**: Lead digitization for Outsourcing operations in Egypt to enable E2E automated control process through designing digitization annual agenda, continuously strengthen outsourcing systems’ capabilities & act as systems SME. Also, Lead Outsourcing control & reporting through; develop & update processes & policies, conduct...


  • Cairo, Egypt Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...


  • Cairo, Egypt Global University Systems Full time

    **_Global University Systems (GUS) _**_is focused on becoming one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible, industry-relevant qualifications. GUS delivers a wide variety of programmes, including...


  • Cairo, Egypt Souq.com for E-Commerce LLC Full time

    3+ years of growing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations. - Engineering or Diploma with NEBOSH certification with 2+ years Amazon work experience (or) - Bachelor’s degree in safety, environmental, ergonomics or a related field required Experience implementing lean principles and...


  • Cairo, Cairo, Egypt Synigence Global Services Full time

    Vacancy for FREELANCE LIFTING EQUIPMENT INSPECTORS/TRAINERS - TPLR AUDIT for Qatar short-term project.Certified -LEEA Inspector/Trainer alongwith Gulf experience.Duration - 1 to 2 months.Location - Qatar OnshoreResources Required - 08 NosNationality - AnyOther Benefits - Statis of Food/Travel/Accommodation by client.Requirement:Shall be a qualified Engineer...

  • Ex. Pastry Chef

    2 weeks ago


    Cairo, Egypt Marriott International, Inc Full time

    **Job Number** 22184680 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Exhibits creative baking and decorating talents by personally...


  • Cairo, Egypt Vodafone Full time

    **What you’ll do**: - Provide strong support in the Datacom/CPN area at all technical levels of operation. - Ensure proper and timely handling of individual/global complaints related to Datacom area. - With responsibility of Initiating actions to improve the quality, availability and measurement of the area, Ensure highest network quality, availability...