Business Solutions Specialist

2 weeks ago


مصر, Egypt Heineken Full time

At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:

- Passion for consumers and customers
- Care for people and planet
- Enjoyment of life
- Courage to dream and pioneer

**Duties and Responsibilities**
- Provide the second line support for all ABC running solutions
- Good Experience in SAP (Sales, Scrapping, Correction and Reporting)
- Create, manage, and provide master data support for Sales and distribution departments
- First Line support for ABC Business cycle from packing to the customer.
- Working on Service Now “Ticketing System” and manage tickets as per the service level agreements.
- Manage the monthly closing with all stakeholders.
- Supports new system deployments with end users.
- Tests new updates and modifications on different systems
- Conducts training sessions and create “how to” manuals for end users.
- Match available solutions to rapidly changing business needs

**Education, Experience and Qualifications**

**Education**:Bachelor’s degree in computer science or business informatics
**Experience**: 0 to 1 years of experience in relevant field

**Qualifications**:

- Very Good command of English Language
- Very Good Microsoft Skills

**Personal Skills**
- Detail Oriented
- Analytical Skills
- Interpersonal & Communication Skills
- Reporting Skills



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