Online + Offline Customer Service Agent
3 days ago
Work will be in our 220 Meter 2 Floors Branch in Nasr City Behind Teba Mall.
- Will be responsible for:
- All work will be on CRM, Erp System & Ecommerce Website
- Offline Daily Customer Review and Feedbacks
- Online responses on Social media Platforms Fb & Instagram, etc
- Handling Customers Complaints, Monthly Follow up with previous customers
- Shipping orders and follow up with shipping companies
- Mobile & Whatsapp responses
- any other aspect related to the position
- weekly Reports of the previous aspects
**Job Category**:
**Customer Service & Call Center**:
Job Requirements
**Experience**:
Min: 1 Year Max: 5 Years
**Career Level**:
Senior
**Job Type**:
Full Time
**Vacancies**:
1 Open Positions
**Salary**:
Min: 4000 Egyptian Pound (EGP)
Max: 5000 Egyptian Pound (EGP)
**Gender**:
Any
**Degree Level**:
Bachelor's degree
**Faculty / Institute**:
Any
**Major**:
Any
**Age**:
Min: 21 Years Max: 35 Years
**Nationality**:
Any
**Residence Location**:
Nasr City, Cairo, Egypt
**Languages**:
Arabic - Native / Mother Tongue
English - Very Good
**Own a Car**:
Any
**Have Driving License**:
Any
Job Skills
Sport & nutriton background
Presentation, communication skills
Social intelligence
Word, excel, CRM, Erp experience
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