Learning & Quality Coordinator - Ihg Cairo

3 weeks ago


مصر, Egypt InterContinental Full time

**There's never been a more exciting time to join IHG. **With _18 brands_ and _over 6,061 hotels_ across _100 countries_, we are experiencing phenomenal growth and are well on our way to redefining the industry. Our people lie at the heart of our business and we are looking for talented people like you to be part of a dynamic and exciting company that values your passion and enthusiasm and encourages you to grow along with us.

**Your Day-To-Day**
- Coordinate and facilitate the new Comers Hotel Orientation program and supervise the on-boarding process.
- Conduct new hires Review and completion of initial job training plans with new comers.
- Assist in conducting the Training Needs Analysis
- Develop, design, and facilitate learning materials for the frontline Colleagues by using different instructional techniques and formats such as role-plays, team exercises, group discussions, games and videos
- Assist in developing the Annual Training calendar
- Conduct IHG Technical training & development workshops for Frontline Colleagues.
- Organize and develop training procedure, SOPs manuals and course materials such as handouts and visual materials
- Assist in measuring, evaluating and following up on overall effectiveness of training programs directed toward continuous improvement.
- Assist in liaising with schools and universities in preparation for IHG Academy internships placement.
- Preparing Training Reports by the end of each month
- Coordinate and attend the monthly Departmental Trainers Meeting.
- Assist in setting the annual L&D Budget in line with corporate requirements
- Ensure Full optimization of the IHG Merlin My learning platform
- Compliance with the IHG Learning Brand Standards

**What we need from you?**
- Bachelor Degree
- 1-2 years of Experience in the L&D field
- Strong communication & facilitation skills
- Excellent PowerPoint & Excel Skills.
- Agile, resilient, dynamic & professional.

**How do I deliver this?**

InterContinental Hotels Group believes that heartfelt connections make people’s lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests. Our InterContinental brand culture encourages colleagues to be their best selves, and we celebrate the differences of each employee. This is reinforced through on-going cultural cornerstones which ensure the InterContinental spirit is consistently experienced across our hotels, no matter where we are in the world. Working at InterContinental is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.



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