Human Resources Officer

4 weeks ago

مصر, Egypt InterContinental Full time

A little curiosity fuels our soul for adventure and experiences. At InterContinental Cairo Citystars, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Every day brings new discoveries, fresh ideas, and unexpected journeys.

**A little taste of your day-to-day**:

- Every day is different at IHG, but you’ll mostly be:_
- Work within the established Human Resources department budget and control expenses.
- Maintains department office area in an organised and professional manner and is responsible for replenishing office supplies and equipments used.
- Coordinates HR Hotel activities and meetings within the department and hotel e.g. GM Round Forums, Departmental meetings, Colleague Heartbeat forums etc for all levels.
- Is the first point of contact on the portable HR Colleague hotline to answers queries from colleagues in a professional manner.
- Assists the HR Director and HR team with recruitment, interviewing and selection processes and sends appropriate correspondence to all applicants and managers in a timely manner.
- Provides guidance and counsel to management and colleagues on colleague benefits including insurance and pension programmes, financial partnerships.
- With the support of the Learning & Development team, Create, manage and maintain colleague’s files and ensure a smooth on boarding process for new recruits.
- Establish and maintains an effective filing system for the HR department in conjunction with the HR team to facilitate easy location, retrieval and search for files.
- Facilitates actions to resolve colleague issues and escalating them to appropriate management team.
- Prepares and processes paperwork required to update colleague’s payroll records e.g acting allowance, long service awards, promotions and salary changes.
- Maintains and projects IHG’s professional reputation.
- Responsible for establishing and maintaining effective communication, coordination and working relations amongst colleagues in all departments and with the management team.
- Ensures Heart of House and HR social media communication platforms are up to date and have relevant material.
- Organises for Winning Ways Bash, facilitates the quadrant presentations, nominees of stars and recognition awards.
- Issues colleagues with nametags, facilitates provision of Colleague ID cards from supplier among other duties.

**What we need from you**

**Education**
- Bachelor’s Degree or similar qualification in Human Resources/Organizational Development or related field is required.
- Minimum of 3 years relevant Human Resources professional experience.
- Ability to maintain confidentiality to the extent possible in all Human Resources-related matters.
- Strong analytical understanding of Hotel operations and Colleague trends
- Outstanding in communication and influencing skills

**Skills**

Excellent written and spoken communication skills in Portuguese & English, particularly to deal effectively with people from diverse backgrounds.

Ability to work as part of a diverse team

Maintains high confidentiality in regards to guest privacy and any related hotel matters.

Familiar with hotel software systems Windows, Excel, PowerPoint, MICROS and other POS systems

Able to work rotational shifts in any day of the week.

Able to work in other sections of the department as required.

**What you can expect from us**:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

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