Telecommunications Specialist
3 months ago
Teleperformance is a global digital business services company committed to supporting communities, clients, and the environment. We provide advanced, digitally-powered business services to streamline operations for the world's leading brands.
**Role Description**
This is a full-time on-site role for a Telecommunications Specialist located in Cairo, Egypt. The Telecommunications Specialist will be responsible for handling customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience.
**Requirements**:
- Graduates are welcome to apply.
- Fluency in English is a must (B2/C1)
**Benefits**
- Net salary is up 14K NET including KPIs. You will receive your KPIs in euro equivalent paid in Egyptian pounds.
- Transportation provided 24/7 all over Cairo and Giza. (door to door transportation provided for ladies for on back trips).
- Paid Training.
- Social insurance.
- Medical Insurance Coverage up to 400K
- Overnight allowance up to 1000 EGP.
- Salaries increase after 6 months.
- Career path and promotions after 6 months.
- Learning and Development Programs.
- Discounts in many shopping stores.
- VPN allowance.
- GYM access.
**Location**: New Cairo
**Working conditions**
5 business days & 2 rotational days off.
9 rotational working hours from 3 PM till 2 AM for both Males & Females including an hour as a break.
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: E£6,500.00 - E£14,000.00 per month
Application Question(s):
- Can you start immediately?
**Education**:
- Bachelor's (required)
**Language**:
- English (preferred)
**Location**:
- Cairo (required)
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