Mis Analyst

**What you’ll do**:
Role Purpose:
To Create, Produce, Present and Deliver data and reporting for the Quality, Risk & Control team. This involves ensuring timely delivery of accurate, well presented risk-based insight and data to support the Quality, Risk and Control strategy and support all Quality forums

Job Responsibilities:

- Responsible for production of monthly reporting, including Monthly Business Reviews for Customer Services & Operations areas
- Accountable for the majority of Quality, Risk & Control data, reporting requests and presentations
- Support Quality Coaches/Specialists in the production of required data.
- Constantly abide by Data Protection and other data policies when handling data
- Ongoing development of Automated Quality Management and the data pulled from it.
- Monthly RCC and other key forum outputs.
- Where Quality is commissionable, ensure accurate data is utilized
- Ownership of all Quality tools including SharePoint’s

**Who you are**:

- Strong Excel and PowerPoint skills
- Understanding of data ethics, data protection and best practice reporting and insights
- SharePoint (Power apps-Power Automate)
- PowerBi skill
- Programming skill (SQL-HTML-Java)
- Presentation skills

**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

Together we can.