Supervisor, Qos

3 months ago

مصر, Egypt Orange Full time

**Purpose of the job**

Ensure availability and smooth operation and administration of the visibility layer equipment (Gigamon). In addition to coping with network expansions, in addition to the Network Performance Management

**Duties and responsibilities**
- **Gigamon System Operation**:

- _Ensure availability of Gigamon packet Brokers in all core sites _
- _Checking the status of the HW modules _
- _Checking system event logs and act accordingly _
- _Checking active alarms and alarms log and act accordingly _
- _Check the status of the input and output ports of each packet broker equipment _
- _Check the Rx level at the input ports of each Packet Broker _
- _Install SW release upgrades and update patches _
- **Gigamon System Administration**:

- _Organize access to the system _
- _Manage the accounts and access privilege to the system _
- _Monitor the activities done by users on the system _
- _Observe the resources utilization of the FM server _
- _Check for utilization of ports at both input and output ports _
- _Optimize the filtration rules according to the needs _
- _Understand the new system features and utilize them efficiently _
- _Backup the system configurations for emergency situations (and update with each change) _
- **Gigamon System Integration**:

- _Follow up running expansions of Orange network _
- _Understand the network topology and determine the best tapping points _
- _Assign the proper type of TAPs for use in each case according to network connections _
- _Plan for the connections for the inputs according to network expansion _
- _Check for the requirements for the destination monitoring systems in-terms of the filtration rules and number/types of links required _
- **Gigamon System Troubleshooting**:

- _Detect the root cause of any fault appears _
- _Run diagnostics tests according to system documentation _
- _Test the status of the input ports on the system GUI _
- _Measure the power level physically on the links, if needed _
- _Check for and historic logs that may help in detecting the cause of fault _
- _Organize with the related teams from both input and output sides for mutual testing _
- _Replace any faulty HW parts _
- _Arrange with the supplier in case of high level support required _
- _Install any correction SW patch required _
- **Gigamon System capacity planning**:

- _Check for the actual loads versus the purchased capacity per PB device _
- _Estimate the needed capacity per site based on the network growth roadmap _
- _Optimize the capacity by removing any unuse/obsolete links _
- _Collaborate with platform owners to get the traffic forecast and new topology in early stage of the project planning _
- **Network Performance Management System**:

- _Operation and Administration of the MPLS network monitoring system _
- _Ensure for the availability of the KPIs and output of the system _
- _Organize the access to the system _
- _Manage user accounts rules and privileges _

**Job specification
**Education**

University degree Faculty of Engineering-Communications Dept

**Experience**

6 years in telecommunications and Core Data Network field, preferable in the following fields (GSM, DCS, GPRS, Data or similar systems)

**Skills and abilities**
- knowledge of GSM/UMTS systems and protocols
- knowledge of Data Network protocols
- Ability to work under pressure & having a pro-active personality.
- Good mastering the English language.
- knowledge of all interfaces/protocols
- Presentation/communication skills (Inter and intra team)
- High analytical mentality with excellent problems solving skills
- Excellent report writing ability

**contract**:
Regular

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