Supervisor, Qos

6 months ago

مصر, Egypt Orange Full time

**Purpose of the job**

Ensure availability and smooth operation and administration of the visibility layer equipment (Gigamon). In addition to coping with network expansions, in addition to the Network Performance Management

**Duties and responsibilities**
- **Gigamon System Operation**:

- _Ensure availability of Gigamon packet Brokers in all core sites _
- _Checking the status of the HW modules _
- _Checking system event logs and act accordingly _
- _Checking active alarms and alarms log and act accordingly _
- _Check the status of the input and output ports of each packet broker equipment _
- _Check the Rx level at the input ports of each Packet Broker _
- _Install SW release upgrades and update patches _
- **Gigamon System Administration**:

- _Organize access to the system _
- _Manage the accounts and access privilege to the system _
- _Monitor the activities done by users on the system _
- _Observe the resources utilization of the FM server _
- _Check for utilization of ports at both input and output ports _
- _Optimize the filtration rules according to the needs _
- _Understand the new system features and utilize them efficiently _
- _Backup the system configurations for emergency situations (and update with each change) _
- **Gigamon System Integration**:

- _Follow up running expansions of Orange network _
- _Understand the network topology and determine the best tapping points _
- _Assign the proper type of TAPs for use in each case according to network connections _
- _Plan for the connections for the inputs according to network expansion _
- _Check for the requirements for the destination monitoring systems in-terms of the filtration rules and number/types of links required _
- **Gigamon System Troubleshooting**:

- _Detect the root cause of any fault appears _
- _Run diagnostics tests according to system documentation _
- _Test the status of the input ports on the system GUI _
- _Measure the power level physically on the links, if needed _
- _Check for and historic logs that may help in detecting the cause of fault _
- _Organize with the related teams from both input and output sides for mutual testing _
- _Replace any faulty HW parts _
- _Arrange with the supplier in case of high level support required _
- _Install any correction SW patch required _
- **Gigamon System capacity planning**:

- _Check for the actual loads versus the purchased capacity per PB device _
- _Estimate the needed capacity per site based on the network growth roadmap _
- _Optimize the capacity by removing any unuse/obsolete links _
- _Collaborate with platform owners to get the traffic forecast and new topology in early stage of the project planning _
- **Network Performance Management System**:

- _Operation and Administration of the MPLS network monitoring system _
- _Ensure for the availability of the KPIs and output of the system _
- _Organize the access to the system _
- _Manage user accounts rules and privileges _

**Job specification
**Education**

University degree Faculty of Engineering-Communications Dept

**Experience**

6 years in telecommunications and Core Data Network field, preferable in the following fields (GSM, DCS, GPRS, Data or similar systems)

**Skills and abilities**
- knowledge of GSM/UMTS systems and protocols
- knowledge of Data Network protocols
- Ability to work under pressure & having a pro-active personality.
- Good mastering the English language.
- knowledge of all interfaces/protocols
- Presentation/communication skills (Inter and intra team)
- High analytical mentality with excellent problems solving skills
- Excellent report writing ability

**contract**:
Regular

  • Sr. Supervisor, Vas

    6 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, VAS & IN QoS **Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers,...

  • Sr. Supervisor, Mobile Voice Qos

    6 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Mobile Voice QoS & CEM **Purpose of the Job** Providing, supporting and analyzing quality of service and customer experience management domains covered by the QoS team. **Duties and Responsibilities** 1. Troubleshoot signaling related problems for CS core interfaces IuCS, A,MAP and all roaming interfaces etc 2. Responsible...

  • Sr. Supervisor, Vas

    6 months ago

    مصر, Egypt Orange Full time

    **Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers, licenses, service performance.) - Following-up the...

  • Supervisor, Qos

    6 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Supervisor, QoS & CEM Infrastructure & PM **Purpose of the job** Ensure availability and smooth operation and administration of the visibility layer equipment (Gigamon). In addition to coping with network expansions, in addition to the Network Performance Management **Duties and responsibilities** - **Gigamon System Operation**: - _ Ensure...

  • Supervisor, Qos Benchmarking Projects

    6 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Supervisor, QoS Benchmarking Projects & Network validations **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function...

  • Sr. Supervisor, Qos Benchmarking Projects

    6 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, QoS Benchmarking Projects & Network validations **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function...

  • Sr. Supervisor, Converged Core Ip Data Network

    6 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Converged Core IP Data Network Engineering **Purpose of the Job**: **Planning, deploying and maintaining converged IP/MPLS backbone interconnecting Orange Fixed and Mobile sites and carrying various Core, Voice, Mobile & Fixed Data services; as well as fulfilling OEG internal customers business needs by delivering****...

  • Sr. Supervisor, Mobile Core Data Network Operations

    6 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Mobile Core Data Network Operations &Support **Job brief**: Responsible for the support, implementation, and operations of the Core Data Network equipment serving OEG commercial and enterprise needs. Provide 24X7 level support for Routing and Security problems in the Core DN. Implement new projects for different teams that are...

  • Converged Core Sdm

    6 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Converged Core SDM & Signaling Ops & Support, Sr. Supervisor **Purpose of the job** Handling new projects including acceptance, configuration and testing on test-bed and live network elements as well as operating & maintaining the Core domain network elements in addition to handling major incidents and major customer complaints. **Duties and...

  • Supervisor, Qos Benchmarking Projects

    6 months ago

    مصر, Egypt Orange Egypt Full time

    **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function involves meticulously evaluating network performance, identifying areas for...

  • Sr. Supervisor, Mobile Core Data Network Operations

    6 months ago

    مصر, Egypt Orange Full time

    **Job brief**: Responsible for the support, implementation, and operations of the Core Data Network equipment serving OEG commercial and enterprise needs. Provide 24X7 level support for Routing and Security problems in the Core DN. Implement new projects for different teams that are hosted on the DN through reviewing design & making operational acceptance...

  • Sr. Supervisor, Qos Benchmarking Projects

    6 months ago

    مصر, Egypt Orange Egypt Full time

    **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function involves meticulously evaluating network performance, identifying areas for...