Is Digital Delivery Manager- Valeo Service

Valeo is a tech global company designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision Invent a greener and more secured mobility thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses and recognized as...

Lead the quality of service (availability, security, performance, support) of R&D applications used locallyEnsure the technical administration & operations of local systems & related DSIS solution,In coordination with Group R&D DSIS SysOps & IT coordination teams and the Digital Business Partner, assist onsecuring the performance of local R&D technical...

Responsibilities:Responsible for digital transformation projects, through working closely with various departments to collect requirements, like customer service, HR, Sales , IT & Marketing teams to achieve higher revenues and better customer experience.Conduct business Analysis & solution architecture to ensure logical connection and arrangements between...

Provide Cybersecurity architecture best practices and Cybersecurity requirements in the other fieldsDefine/update Cybersecurity architecture best practices based on Valeo CSMS (Cybersecurity Management System), Cybersecurity standards, Valeo Information Systems environment and other product disciplines when applicable.Design, support the implementation and...

Understanding business cycles of outsourcing and managed servicesManage demand from users on IT services , physical security and supervise the deliveryAssist in building and updating Service Catalogue to streamline the servicesEnsure the service operation is running smoothly and all incident are and recorded in a service ticketing systemCommunicate to...

Responsibilty:Maintaining positive relationships with customers.Identifying customer needs and overseeing service delivery within the business context.Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Managing finances and budgets.Determining ways to reduce costs without...

Overseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...

Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments.  Be responsible for customer satisfaction...

Responsibilities:• Responsible for digital transformation projects, through working closely with various departments to collect requirements, like customer service, HR, Sales , IT & Marketing teams to achieve higher revenues and better customer experience.• Conduct business Analysis & solution architecture to ensure logical connection and...

Recognizing customer needs by managing escalations and ensuring that the delivered performance and services matches the customer needs.Assuring that the delivered services are in line with the performance Service Level Agreements (SLA’s) as defined in the customer services contracts.Assuring that all issues raised during the product lifecycle starting...

➔ Coordinate the different actors of the site(s) for all Cybersecurity topics➔ Deploy the Valeo ISSP (Information Systems Security Policy) within the sites, assess and improve their level of Cybersecurity➔ Control the application of the Valeo ISSP (Information Systems Security Policy) and the specific Cybersecurity rules/exemptions of the site(s)➔...

Provide technical guidance and expertise to team members in the successful implementation, configuration, and administration of operating systems, Oracle databases and application serversCollaborate with stakeholders, including project managers, system architects, and business analysts, to define project requirements, develop project maintenance plans, and...

Responsiblity:Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.Developing and monitoring campaign budgets.Planning and managing our social media platforms.Preparing accurate reports on our marketing campaign’s overall performance.Coordinating with...

Supervising the management of digital platforms and services in Monsha’at and working to develop them based on collecting, understanding, identifying and analyzing the needs of organizational units, maintaining and technical operation of them, following up on their performance and providing recommendations for solutions and improvements to digital...

Responsibilities:• Creating a pipeline and prioritization process for all business requests and divide them per domain and provide regular presentation / steering committees to relevant sector heads for alignment on progress and priority checks.• Accountable for the management and delivery of Change Requests E2E from Requirements preparation,...

Ensure team members’ well understanding of the defined user storiesEnsure planning of Agile iterations and sprints according to Agile Scrum methodologyCoach team members to follow Agile practicesRemove roadblocks to ensure successful deliveriesEnsure the implementation of defined Agile ceremoniesLead daily stand-up meeting engaging all team members...

Responsible for overseeing a team of LoB Practice Leaders, in Data, Automation, Applications, and ensuring the successful implementation and management of digital solutions within an organization.Collaborates with LoB Practice Leaders to align digital initiatives with business goals and ensure seamless integration across practicesLead and manage a team of...

As a Time Service Delivery Expert, you will be responsible to support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.This role reports directly into the Time...

Creating a pipeline and prioritization process for all business requests and dividing them per domain and providing regular presentation/steering committees to relevant sector heads for alignment on progress and priority checksAccountable for the management and delivery of Change Requests E2E from Requirements preparation, Resource Management, Stakeholders...