Operational Buyer

**Introduction**
At IBM, work is more than a job - it's a calling
- To build, To design, To engage, To consult, To think along with clients and stay proactive and To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems with those amazing Procurement skills? If so, lets talk.
As a Procurement Buyer will be responsible for delivering several procurement processes that support the department delivering excellent customer service. This is a critical role that enables the operations of the department to run as efficiently as possibly enabling managers to focus on strategic property and procurement.

**Your Role and Responsibilities**:

- Receives PR and Converts to Purchase Orders.
- Indirect Procurement Purchasing activity and support Sourcing team.
- Support queries from Client /stakeholder, internal IBM.
- Transmits POs to suppliers and Expedites delivery when needed/requested.
- Manages goods/services claims and escalation point for customer queries.
- Amends or closes Purchase Orders, Reporting activity.
- Handle queries received from Business Requestors, Suppliers, Procurement Managers and from Accounts payable.
- Create reports on Open PO, Blanket PO expiration report, Contract’s Expiration report and other reports in the required format with good quality.
- Maintain updated records on processed transactions.
- Able to manage priorities, deadlines and tasks in order to meet deadlines and accomplish goals; Ability to handle multiple concurrent tasks.
- Good interpersonal interaction and able to work well with the team and Client stakeholders.
**Required Technical and Professional Expertise**
- 0 to 1 years of relevant experience in Customer Support, Inquiry Management
- _
MS Office is must_
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
- Written Communication - Writes clearly and informatively; Able to read and interpret written information.
**Preferred Technical and Professional Expertise**
NA
**About Business Unit**

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.
**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.