Projects Lead vois

2 days ago


مصر, Egypt Vodafone Full time

**Role Purpose**:
Technical leader in a Cross Over function to support the organization in identifying and implementing process improvement opportunities to enable optimal services to be delivered to our customers and realize efficiency through productivity analysis techniques including leading program delivery, enablement of new projects BC requirements and transition, hiring activities, team governance with leadership.

**Key Accountabilities and Decision Ownership**:

- Budget planning and tracking for team considering team growth required for new business
- Support in working with SDM to enable the new BC requirements.
- Enablement of new projects handling transition activities and security reviews.
- Manage Delivery program across different organization entities.
- Track and report Team KPIs through governance process to leadership.
- Create delivery process improvement plan setting measures, KPIs and targets against market averages to realize cost efficiency targets
- Perform customer workshops to local market for the productivity analysis as a service to enable new service opportunities
- Lead process improvement initiatives across delivery Units, and vendors, to deliver efficiencies and benefits to internal and external customers
- Present findings and recommendations with confidence and communicating these to sponsors and key stakeholders
- Challenge stakeholders to maximize opportunities from process improvement initiatives
- Promote and develop a continuous improvement culture across the business
- Champion the need and benefit by utilizing a structured approach to business process improvement. Identify improvement opportunities and manage improvement requests from the business
- Coach and support project team members in use of tools and methodologies
- Train, monitor and lead junior team members
- Can be delegate for team leader.
- Document and monitor business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives.
- Deliver process improvement training to staff
- Facilitate and provide specialist process improvement advice to business units via targeted workshops to identify and resolve specific issues that are critically impacting business outcomes and require urgent resolution.

**Core Competencies, Knowledge and Experience**:

- Excellent presentation and negotiation skills for program delivery management and stakeholder handling
- Experience of working to and performing against set of targets
- Proven Drive and leadership skills for team members handling diversity and being able to motivate team members
- Proactive attitude for finding solutions and getting work delivered with best quality

**Must have technical / Professional Qualifications**:

- Understanding of budget elements planning and tracking
- Business KPIs governance and reporting
- Deep understanding of concepts of productivity analysis and functional sizing methodologies like IFPUG FP, Impacted FP, SNAP, Non Functional Requirements Sizing
- Understanding of business process improvement concepts including lean six sigma
- Strong research and development capabilities to extend to new technologies and approaches.
- Strong negotiating, presentation and influencing skills
- Strong Data manipulation, reporting and analysis skills including Excel, Reporting Services, Power BI

_VOIS #movewithus



  • مصر, Egypt Vodafone Full time

    **Role purpose**: This role is part of the new Office IT team within Vodafone Shared Services. The Demand and Delivery Management Lead acts as an experienced project manager, managing end to end complex projects through the entire life-cycle from requirements definition until rollout to the VOIS centres. The role is responsible for on-time, on-budget and...

  • IT Cybersecurity

    7 months ago


    مصر, Egypt Vodafone Full time

    **Role purpose**: This role is part of the internal IT team at VOIS Egypt. The person is a technical expert ensuring the implementation of state of the art security systems in accordance to the Information Security policies. The role collaborates closely with the Information Security teams within other VOIS centres as well as other Group Security...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Perform Business Analysis and Data Management across Networks Centres, collating relevant information around technology metrics, financial data and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and Networks Management team. - Lead a team of business managers...

  • Testing Lead vois

    7 months ago


    مصر, Egypt Vodafone Full time

    **Role purpose**: To support Vodafone’s key strategic growth areas in Testing Function which requires a highly capable and passionate resources for specialized domains as Digital, IoT and Cloud Transformation. Senior Test Engineer will be required to review testing strategy, build test plan, Test Cases and support Testing activities. Senior Test Lead will...

  • IT Data Network

    2 weeks ago


    مصر, Egypt Vodafone Full time

    **Role purpose**: This role is part of the centralised IT team in Vodafone Shared Services. The Data NW & Voice Sr. Team lead owns, supports and manages VSS Network & Voice connectivity domains for the entire VOIS EG organisation, The role is responsible to ensure scalability, sustainability, consistency in VOIS wide Network and compliancy to Vodafone Group...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: In the role you will support the Vodafone Head of NSE-VOIS. The role requires relationship building across both the NSE _VOIS team and with other PAs across _VOIS and Group functions. You will be responsible for the efficient running of the Head time, manage requests for time or deliverables and organizing events, meetings and managing the...

  • Safety, Health

    9 hours ago


    مصر, Egypt Vodafone Full time

    **Role purpose**: - To drive the change for the improvement of both safety culture & wellbeing awareness. - To develop and steer the Health, Safety & Wellbeing strategy in VOIS Egypt center - To support Health & Safety culture across the organization and partners and to ensure VOIS employees and business partners are provided with an admired workplace and a...


  • مصر, Egypt Vodafone Full time

    **Role purpose** The Projects Lead will be leading a project and/or program portfolio and be accountable for ensuring high quality (project/program) management advisory and consulting services to Vodafone Local Markets, Vodafone Shared Services and Group Functions with the focus on either _VOIS Service Line or Digital. The projects that the Projects Lead...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: - Drive decisions for operational activities and set strategic goals - Lead VOIS Care operations for diversified markets, service lines and segments (Germany, Ireland, Italy, Spain and CIOT, through multi-channel (Back Office, Web-Chat, Voice & Converged) for any given market. - Account manager and single interface with partners, owning...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: In this role, you will develop and execute the Egypt _VOIS youth programs and university recruiting strategy that aligns with the company's overall talent acquisition goals and objectives. You will work towards deepening our relationships with universities, career centers, student organizations, and core external partners, to help find and...

  • Ims Application Lead

    7 months ago


    مصر, Egypt Vodafone Full time

    **Role Purpose**: - Analysis of the Tech and CX requirements for new Services, definition of HLD and LLD - Management and Planning of projects concerning multiple activities and stakeholders. **Key accountabilities and decision ownership**: Key accountabilities and decision ownership: - Analyse the service requirements and identify the best solution. -...


  • مصر, Egypt Vodafone Full time

    **Title**: **Role purpose**: Business Transformation Lead - Process Design **Location**: Cairo **Function**:VOIS Technology (Job ID: 234166) _VOIS **Role Purpose**: VBTS UK is the Enterprise Build organisation for our fixed and converged products. This role is to support the work of the VBTS Process and Data Governance team. It will include...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: The Data Integrity Specialist is responsible for data integrity of Office IT Infrastructure services, detailed reviews of processes as well as audits. The role acts as a single point of contact for Data Integrity optimisation in VOIS and reports virtually to the Data Integrity Manager. The Data Integrity Specialist coordinates and delivers...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: The primary aim of this role is to ensure delivery of Vodafone Enterprise solutions through the effective and efficient initiation, planning, monitoring and control, implementation and closure of projects. **Key accountabilities and decision ownership**: Overall Projects Management- Coordinate a virtual project team consists of different...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: The primary aim of this role is to ensure delivery of Vodafone Global Enterprise solutions through the effective and efficient initiation, planning, monitoring and control, implementation and close out of projects. **Key Accountabilities**: Overall Projects Management- Coordinate a virtual project team consists of different work streams (...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: The primary aim of this role is to ensure delivery of Vodafone Global Enterprise solutions through the effective and efficient initiation, planning, monitoring and control, implementation and close out of projects. **Key Accountabilities**: Overall Projects Management- Coordinate a virtual project team consists of different work streams (...


  • مصر, Egypt Vodafone Full time

    Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies. We connect people, businesses, and communities across the globe to...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: The primary aim of this role is to ensure delivery of Vodafone Global Enterprise solutions through the effective and efficient initiation, planning, monitoring and control, implementation and close out of projects. **Key Accountabilities**: Overall Projects Management: - Coordinate a virtual project team consists of different work streams...

  • Finance Expert

    2 weeks ago


    مصر, Egypt Vodafone Full time

    **Role purpose**: Group Finance Operations is a vertical function across all Vodafone markets and is the operational heart that is accountable for the delivery of the financial actuals across Vodafone. S16 Stabilization Lead is responsible for driving the stabilization of processes, systems with regards IFRS 16 adoption E2E across the organization and the...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: To support Vodafone’s key strategic growth areas in Testing Function which requires a highly capable and passionate resources for specialized domains as Digital, IoT and Cloud Transformation. Senior Test Engineer will be required to review testing strategy, build test plan, Test Cases and support Testing activities. Senior Test Lead will...