Customer Service Representative
5 months ago
**About us**:
- Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 4,500,000 active users choose Tabby to stay in control of their spending and make the most out of their money.
Over 15,000 global brands and small businesses, including H&M, Adidas, IKEA, SHEIN, noon, and Bloomingdale's use Tabby's technology to accelerate growth and gain loyal customers by offering flexible payments online and in stores. Tabby is active in Saudi Arabia, UAE, Egypt and Kuwait and backed by leading investors including Sequoia Capital India, STV, PayPal Ventures, Mubadala Investment Capital, Arbor Ventures and others.**About the role**
We are excited to invite you to join us on our mission to revolutionize customer experience at Tabby.
As Tabby's Customer Experience Representative, you will be responsible for championing exceptional customer experience and satisfaction at Tabby.
Whilst your tasks might seem simple and logical, this is probably the most important role that we have in our business - a role that looks after our customers and their interest.
**Duties and Responsibilities**:
- Support Tabby customers over chat and phone calls and answer their queries
- Utilize and test new digital and AI tools that we are implementing in our call centers and provide feedback to leadership
- Champion and implement customer service policies and procedures that align with company objectives
- Provide insights and feedback on customer queries to help us identify areas of improvements and optimization of customer experience
- Collaborate with your colleagues across different teams to ensure we continue to uphold our customer experience satisfaction, exceed our CSAT scores and become renowned for being the center of best customer experience globally.
**Qualifications and Requirements**:
- Great Arabic and a good English
- Post Graduate Degree, preferably in math, business, marketing, finance
- Excellent analytical, communication, and problem-solving skills
- Good self-awareness and excellent soft-skills
- Ability to multitask, meet deadlines, and work in a fast-paced environment
- Ability to work effectively and build strong relationships with cross-functional teams
- Ability to handle pressure
**What you can expect**:
- Competitive salary and benefits ( monthly salary EGP 10,000 Gross locked on USD)
- An opportunity to learn and grow in one of the fastest growing fin tech companies in the region
- A working environment that gives you autonomy and responsibility from day one.
- You should be comfortable with the idea that the quality of your work will influence the shape of your career.
- Health Insurance + Social Insurance
- Rotational shifts
We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be).
If this sounds exciting to you, we'd love to hear from you
-
Customer Service Representative
5 months ago
مصر, Egypt Sutherland Full timeThis is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints,...
-
Customer Service Representative
5 months ago
مصر, Egypt Sutherland Full timeRole Description This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer...
-
Customer Service Representative
4 months ago
مصر, Egypt Teleperformance Full time**Company Description** Teleperformance is a global digital business services company that provides advanced and digitally-powered business services to streamline the operations of the world's leading brands. With a global scale and local presence, **Role Description** This is a **full-time on-site** role for a **Customer Service Representative.** The...
-
Customer Service Representative
5 months ago
مصر, Egypt Intelcia Egypt Full timeWe are currently hiring Customer Service Representatives to provide technical support and assist with billing queries for customers in the United States of America. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by delivering exceptional service and support. **Job Requirements**: - Fluent in English...
-
Customer Service Representative
5 months ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior...
-
Customer Service Representative
5 months ago
مصر, Egypt Sutherland Global Services Full timeSutherland Cairo is hiring customer service professionals for AT&T account! We're looking for talented and motivated agents to join our team of customer service specialists. We offer a competitive salary and benefits package, including: - 24/7 transportation (Door-to-door transportation after 8:00 pm for girls) - highest salary in the market starting from...
-
Customer Service Representative
5 months ago
مصر, Egypt Nok Human Capital Full timeNOK human capital is hiring Customer Service Representatives for insurance company. - **Requirements**_: - Very Good English Level - Previous experience as a CSR for at least 6 months - Males only - Graduates only - Max age is 30 - **Benefits**:_ - Social and Medical Insurance After Probation period - Metro Subscription after probation period - Bus after...
-
Customer Service Representative
4 months ago
مصر, Egypt Nok Human Capital Full timeCustomer Service representatives are needed for immediate hiring for a well-known medical insurance company located in Maadi. **Requirements**: - B1 English level. - Experience in call center - Cairo resident **Benefits**: - Social and medical Insurance - Free metro subscription 2 months training Pay: E£6,700.00 per month
-
Customer Service Representative
4 months ago
مصر, Egypt Sutherland Full timeThis is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints,...
-
Customer Service Representative
5 months ago
مصر, Egypt Intelcia Full time**Position** The inbound customer service representative is responsible for answering incoming calls from customers by telephone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, he/she must also finalize sales. Reporting to the team manager, his/her main missions are to: - Receiving incoming calls from...
-
Customer Service Representative
5 months ago
مصر, Egypt Block Gemini Full timeBlock Gemini is hiring a Results-oriented and highly motivated Customer Service Representative **Professional Experience**: - 2 Years of experience in providing exceptional customer service. - Skilled in effectively handling customer inquiries, resolving issues, and ensuring customer satisfaction. - Proven ability to multitask, communicate effectively, and...
-
Customer Service Representatives
5 months ago
مصر, Egypt Nok Human Capital Full timeNOK is hiring customer service representatives. Rotational shifts from 9am to 10pm, any shifts after 10 will be from home. 2 days off rotational Work location Arkan Plaza, El Sheikh Zayed Transportation provided. Training 15 days paid. The dress code is semi-formal. English Salary: 6900 Net. **Salary**: E£6,900.00 per month Ability to Commute: -...
-
Customer Service Representative
5 months ago
مصر, Egypt Staff Arabia Full time**Excellent Vacancies in Qatar** **وظائف ممتازة بدولة قطر** Our client is one of the biggest companies in Middle East that focused on fast-moving consumer products, consumer electronics and home appliances, office equipment and software business solutions and office furniture. Requires the following positions urgently: - **Customer...
-
Customer Service Representative
5 months ago
مصر, Egypt Sutherland Egypt Full time**Company Name**: Sutherland **Location**:[New Cairo, Egypt] **Job Type**: Full-Time - _ As a Customer Service Representative at Sutherland, you will be the face and voice of our company, providing exceptional service to our valued customers. You will handle a wide range of customer inquiries, concerns, and complaints, ensuring their needs are met and...
-
Customer Service Representative
5 months ago
مصر, Egypt Teleperformance Full timeTeleperformance is hiring Immediately customer service representative. **Requirements**: - Graduates - Fluent English Speakers - Ready to start immediately - Flexible with rotational shift & rotational days off **Benefits**: - Net Salary 6200 - KPIS in euros - Medical & Social Insurance - Gym access - Promotions in Only 6 months Pay: E£6,200.00 per...
-
Customer Support Representative
5 months ago
مصر, Egypt Eamw Sharaf for maritime and marine service Full time**Job Requirements** Bachelor’s degree. Experience 1-2 years in similar Job. MS office - Excel (Advanced Level) Must Fluent English (Speaking & Writing) Strong verbal and written communication skills Odoo Background is preferable. Agility to learn. Proven customer support experience or experience as a Client Service Representative Track record of...
-
Customer Service Representative
5 months ago
مصر, Egypt Teleperformance Full time**Company Description** Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. Our global scale and local presence allow us to support our communities, clients, and the environment. **Role...
-
Customer Service Representative
5 months ago
مصر, Egypt Block Gemini Full time**Job Title**:Customer Support Representative **Company**: Block Gemini **Location**: Giza, Mohandessien **Job Type**: Full-time **Key Responsibilities**: - Resolve customer complaints and issues efficiently and effectively. - Provide product/service information and guidance to customers. - Collaborate with the team to ensure customer satisfaction and...
-
Customer Service Representative Uk
5 months ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by...
-
Customer Service Representative
5 months ago
مصر, Egypt Dawarha Full time**About** us**: **Dawarha is at the forefront of the recycling movement, pioneering an innovative social recycling platform that combines AI-based Reverse Vending technology with a user-friendly mobile app. We proudly introduced this groundbreaking concept to the Egyptian market and the broader MENA region. As a subsidiary of the visionary Mind-Blowing...