Clinical Application Specialist Computer
2 days ago
**Job Title**: Clinical Application Specialist Computer Tomography/Magnetic Resonance French Speaking North Africa
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
**In this role, you have the opportunity to make life better**
Looking at the challenges today the world is facing Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
**You are responsible for**
- (re-)Train hospital staff in case of new releases and / or versions (changes) in the operating procedures of the equipment
- Ensuring that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from Philips Healthcare (PH)
- Reporting to PH on difficulties in optimal usage of the equipment
- Responsible for delivering customized (competency based) training material pack - if / when required
- Supporting user group meetings if / when required
- Conducting regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction
- Support and advise the sales force during acquisition
- Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the regional office
- Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner.
**You are a part of**
An organization with an incredible diversity of nationalities, skills, backgrounds, functions and challenges. At Philips we have opportunities for graduates as well as experienced professionals in everything from applied research to marketing and sales in over 100 countries. We’re a fascinating company to be part of, with a strong emphasis on cultural awareness, mutual understanding and out-of-the-box thinking..
**To succeed in this role, you’ll need a **customer-first attitude** and the following**
- Engineering/ Medical /Radiology Background (Certificates or full MD degree as radiologist).
- Clinical MR in depth knowledge.
- Ability to perform advanced MRI examinations (Cardiac, Neuro imaging, Angiography, Pediatrics).
- Previous experience as an Application Specialist is a plus.
- Previous experience with Philips systems is a plus.
- Strong communication skills.
- Ability to utilize problem-solving, critical thinking and priority-setting skills.
- Speaking, understanding, and writing fluently**:French & English** (must have)
- Teaching experience in a clinical environment preferred.
- Ability to travel extensively.
**In return, we offer you**
A meaningful career, with new challenges in our dynamic organization, working in an encouraging multinational and multicultural environment. We are happy to provide you with this opportunity to work with new technologies. You will be surrounded by passionate and committed, colleagues who share your ambition to create outstanding customer experiences. Your work will be ambitious and full of opportunities for growth. Variety and challenge will be part of your daily routines.
**How we work at Philips**
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
- We believe in the importance of impactful collaboration:_ There's a certain energy when everyone’s in the same room that can
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