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Claims Admin

7 months ago

مصر, Egypt Guardian Glass Full time

**Your Job**
Guardian Glass is seeking you to become our next Claims Customer Service Specialist to join in 10th of ramadan in Sharqia, Egypt.

**Our Team**

You will be part of the customer service department.

**What You Will Do**
- Proven experience in claims, customer service (Inside Sales) department managing Export process.
- Experience in raising customer credit/debit notes because of internal investigation on each claim.
- Follow up with internal Guardian departments on open customer complaints - ensure the business takes appropriate decisions to reach Service Level Agreements (SLA's). Escalate if necessary.
- Ability to work in a fast-paced, performance-based environment
- High customer service orientation
- Ability to communicate at different levels
- Ability to both works effectively in a team and independently

**Who You Are (Basic Qualifications)**
- Bachelor's degree in business, Accounting, Finance, or another related field.
- Fluent spoken and written English

**What Will Put You Ahead**
- Good communication skills
- Ability to work in pressure and dynamic customer oriented environment
- Able to work in 10th of ramadan city

**Who We Are**

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

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