English Language Specialist(Egypt)

4 weeks ago

القاهرة, Egypt Amideast, Inc. Full time

**COMPANY DESCRIPTION**

The EL Program Specialist provides direct administrative support to the English Language Department for EL corporate programs, including online and in-person educational programs. The EL Program Specialist supports in overall quality of programs by ensuring timely and accurate program activities, services, and reporting. The EL Program Specialist works with the EL Department to help improve the quality and efficiency of the programs while serving participants in the best way possible.

**RESPONSIBILITIE**S
- Report to corporate clients on sessions delivered and attendance.
- Coordinate English language closed classes schedules for corporate clients.
- Conduct site visits for corporate classes and oversee the logístical, administrative and operational aspects of the training
- Inform Sales Manager of corporate numbers to track PO.
- Issue a request for invoice to Finance department on monthly basis and before the end of each month provide necessary back up documentation
- Responsible for extracting the scores of the students & upload it on the shared per term
- Responsible for requesting Packs from Marketing per term based on registration
- Responsible for requesting material access for PMP classes from the Head Quarters
- Create and maintain an archiving system on Amideast shared point for all documentation related to corporate programs
- Responsible for procurement, administrative and logístical support for training accommodation and travel arrangements along with other administrative tasks for corporate clients when needed
- Responsible for Schedule online sessions on Zoom by checking availability and assigning accounts to instructors and sending links to participants
- Responsible for creating and sending Zoom link and or classroom assignment and other logistics to teacher and the student in private tutoring sessions
- Responsible for creating Whatsapp group and adding the students for corporate closed classes
- Relaying participant and clients’ inquiries, comments, complaints and suggestions to the Program Lead
- Oversee EL WhatsApp groups to ensure accurate and timely information is shared with all participants for all programs
- Upload Amideast classes, quizzes and training materials for all programs on Learning Management System (LMS) t
- Collect and organize pay sheet documents for trainers and instructors to be reviewed by Senior Academic Coordinator and approved by English Language & Training Programs Manager
- Support in observing evening classes when needed.
- Assist with grants when needed

**Qualifications and Skills**
***
**_Required_**
- Bachelor’s degree
- 2+ years of work experience
- Knowledge of or experience in development programs
- Excellent professional communication skills (written and oral
- Excellent command of MS Office, especially Word, Excel, and Power Point

**_Preferred_**
- Very good organizational skills
- Ability to multi-task, and work both as a team and independently
- Ability to work under pressure
- Detail-oriented
- Excellent command of English with TOEIC score of 700 minimum and excellent command of Arabic (written and oral)

**WORK ENVIRONMENT**

The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis)
- Computer (laptop or desktop)
- Printer/Photocopier/Scanner/Fax
- Telephone

The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.

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