Technical Support Adviser

2 weeks ago


Cairo, Egypt Raya Contact Center Full time

Job Requirement: - Excellent English is a MUST - Males must have an identified military status. - Maximum Age is 40.
Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center caters to clients, including global fortune 500 companies in Europe, Middle East & Africa & North America in 16 different languages. Raya Contact Center serves its clients from Eight contact center facilities in Cairo and Hurghada, Egypt, Dubai, UAE and Warsaw, Poland. With 4,750 seats capacity and 4,200 advisors talent pool, Raya focuses on high growth industries; mainly Telecom, Technology, Consumer Electronics, Banking, Automotive and Retail industries. Our operations are well supported through a robust continuous improvement approach using best practices in Lean, Innovation, 6-Sigma, Problem Solving, Data analytic as well as world class standards such as COPC. Raya provide tangible value to our clients by sharing improvements, insights, analytic and recommendations on improvement projects supported by illustrated savings and additional derived revenues.


  • Technical Advisor

    4 weeks ago


    Cairo, Egypt unfpa egypt Full time

    Responsibilities:Providing assistance in developing and implementing program reviews.Advising and sharing your expertise with Technicians.Defining and developing applications for technical designs.Coordinating technical activities.Supporting team members in their programming activities.Researching and creating strategic management, operational, and financial...


  • Cairo, Egypt Concentrix + Webhelp Full time

    Responsibilty:Providing assistance in developing and implementing program reviews.Advising and sharing your expertise with Technicians.Defining and developing applications for technical designs.Coordinating technical activities.Supporting team members in their programming activities.Researching and creating strategic management, operational, and financial...


  • Cairo, Egypt IBM Egypt Full time

    - Provide hardware remote technical support, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo products- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client...


  • Cairo, Cairo, Egypt Arrow Electronics Full time

    Position:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...


  • Cairo, Egypt Arrow Electronics Full time

    Position:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...


  • Cairo, Egypt IT Pillars Full time

    Job DescriptionSupport customers and company engineers by providing troubleshooting/knowledge transfer.Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.Log support tickets and track status with different team members.Support tickets coordination and followup.Develop articles/blogs for...


  • Cairo, Egypt MICROSOFT Full time

    Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...


  • Cairo, Egypt egybel Full time

    Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...


  • Cairo, Egypt alshaya group Full time

    Responsibilty:Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software...


  • Cairo, Egypt ARPUPLUS egypt Full time

    Responsibilities:Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and...

  • Regional Adviser

    2 weeks ago


    Cairo, Cairo, Egypt World Health Organization Full time

    Job DescriptionDescription –>Transformation/strengthening health systems governance in member countries based on the values and principles of primary health care, which include universal health coverage, equity, social justice, right to health, community involvement, and multi sectorality and people centeredness. A major objective of the programme is to...

  • Regional Adviser

    2 weeks ago


    Cairo, Cairo, Egypt World Health Organization Full time

    Job DescriptionDescription –>Transformation/strengthening health systems governance in member countries based on the values and principles of primary health care, which include universal health coverage, equity, social justice, right to health, community involvement, and multi sectorality and people centeredness. A major objective of the programme is to...

  • Regional Adviser

    3 weeks ago


    Cairo, Cairo, Egypt World Health Organization Full time

    Job DescriptionDescription –>Transformation/strengthening health systems governance in member countries based on the values and principles of primary health care, which include universal health coverage, equity, social justice, right to health, community involvement, and multi sectorality and people centeredness. A major objective of the programme is to...


  • Cairo, Egypt IBM WTC Egypt Full time

    Provide assistance to all members in the use of our computer network,workstations, and equipment.● Assist with the communications and informationhardware and software, with primary responsibility for clients devicessystems, and their efficient integration.● Provide helpdesk support, via phone, computer, and through our ticketingsystem, for most issues...


  • Cairo, Egypt IBM Egypt Full time

    About the CompanyOur Client is a global leader in transportation and supply chain ResponsibilitiesWe re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehouse operations within the APAC Drive sustainable architecture decisions in accordance...


  • Cairo, Egypt Arrow Electronics Cairo, Egypt Full time

    Developing and deploying customized VMware solutions.Defining multiple virtual servers on a single host machine.Virtualizing Windows servers and connecting them to networks and clouds.Designing and implementing virtual desktop infrastructure (VDI) and enabling template management.Installing operating systems and service packs, as well as security patches and...


  • Cairo, Egypt Millensys Full time

    Job DescriptionSet clear objectives, evaluate progress, and instill a high-performance culture with a focus on the team.work, service excellence, and ownership for resolving customer issuesSet up, manage, and improve standards and procedures within the teamEnsure working practices are well defined and operational with minimal disruption using technology to...


  • Cairo, Egypt Transmar egypt Full time

    System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...


  • Cairo, Egypt Transmar Cairo, Egypt Full time

    System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...


  • Cairo, Egypt Transmar egypt Full time

    Set a backup plan for all users data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Responsible for company's surveillance system monitoring and maintenance...