National senior Online Merchandiser
2 days ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
**ROLE PURPOSE**:
The Senior Online Merchandiser supports and assists the digital team across trading and merchandising, product content and online promotional activities across multiple categories for the Al-Futtaim e-Stores.
The job holder is responsible for the customer experience within the omni channel to reflect brand values and customer promise. He /she creates a working environment, which encourages brand values, teamwork and delivery of results.
**KEY ROLE SPECIFIC ACCOUNTABILITIES**
- Co
- Lead the Merchandising and Trading of the various e-Stores, maximising cross & up selling, product positioning and stock availability
- Responsible for daily/weekly management of products going live ensuring 100% accuracy of product content and assets.
- Drive Financial Targets
- Assist the Head of department to deliver the weekly, monthly reporting/analysis highlighting opportunities and risks
- Weekly/monthly competitor/market analysis highlighting opportunities and risks
- Manage team of merchandisers and assistants and 1-2-1
- Building strong relationship with internal teams. Excellent communicator within internal team to support correct timely execution
- Project manage key internal projects and ensure on time quality delivery by working with multiple internal stakeholders
**PERSON SPECIFIC**:
**Education**:
3-4 years minimum ecommerce and retail experience with a strong track record of delivering growth in digital acquisition, conversion in multichannel retail, and acumen to drive growth against targets. Passionate about the brand and digital and possess the leadership skills to gain the confidence of your team and senior stakeholders.
**Minimum Experience and Knowledge**:
- 3+ years’ experience in a relevant Merchandising role preferably within a multi-channel retailer or pure-play.
- Highly operational, with an understanding of retail processes
- Experience of handling negotiations and being able to build strong relations across key stakeholders.
- Strong analytical and numerical skills with experience in producing trade reports and analysis.
- Experience in Sales Force Commerce Cloud, and ability to learn new technology quickly.
**Job-Specific/Technical Skills required to complete the tasks**:
- E-tail and retail experience are both important
- Proven track record of growing a new business and making change happen
- Strong eye for product and for trading
- Excellent commercial skills (commercially astute)
- A high level of customer focus and the ability to understand customers’ needs
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