Digital User Experience Manager
3 weeks ago
**Job Information**:
Number of Positions
**1**
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Business Line
**AGM Holding**
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**Required Skills**:
- digital analyticsCity
**Cairo**
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State/Province
**Cairo**
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Country
**Egypt**
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Zip/Postal Code
**11311**
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This position will partner with key stakeholders across business units to understand clearly the business needs, customer insights, competitive landscape and define online solutions as well as user experience design to achieve business objectives.
- Champion thought leadership and process development by balancing business strategy, research findings, and creative innovation and ideation to generate unique, strategic solutions to satisfy a wide variety of needs and goals; evangelize this strategy through key business units and stakeholders.
- Support Sr. Management in the annual planning and goal-setting process to continue the evolution and innovation of our online capabilities.
- Recommend analysis and reporting requirements to all new online strategies to include new site features and functionalities and identify areas for process improvements.
- Synthesize discovery research into a strategic approach and create deliverables such as strategy briefs and presentation decks
- Lead the strategic and functional design effort on a variety of projects in a highly collaborative, fast-paced environment. Work closely with senior management, business primes, product and project managers, back-end and Web interface developers to develop best-in-class software and online experiences.
- Responsible for driving continuous improvement in response rates, sales conversion rates, and average transaction values across our portfolio of Web sites.
- Focus on analyzing performance data to identify and quantify improvement opportunities, generating ideas for user experience and merchandising improvements, setting and managing a testing agenda, measuring and interpreting test results, and making quantitatively backed recommendations on how to improve campaign performance further.
- Define audience needs
- Conduct user research, competitive analysis, and stakeholder interviews.
- Formulate concepts and requirements into a strategic roadmap and overall approach (including IA and UX artifacts such as site maps, user journey maps, process flows, user personas, wireframes, and low-fidelity prototypes in order to demonstrate and guide the project vision)
- Collaborate with designers and developers to ensure the design and implementation of the product meets the vision of the original intention and business goals
- This position requires a progressive, on-the-spot, creative problem solver with knowledge of user experience and online merchandising best practices and testing methodologies.
**Requirements**:
- Bachelor’s degree in Engineering, Computer Science
- Digitally savvy; curious and passionate about technology, understands its impact on business and society.
- Excellent time management, analytical, problem-solving, logical thinking skills.
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