Customer Delivery Senior Project Manager vois

7 months ago

مصر, Egypt Vodafone Full time

**Role Purpose**:
The Customer Delivery Senior Project Manager is responsible for leading the delivery of large customer-facing projects across multiple domains on behalf of Vodafone's Enterprise Customers. The role involves leading complex multi-party teams and typically encompasses complex and bespoke solutions for Vodafone customers that aim to transform up to two IT solutions within a single project scope, usually across multiple countries within a region. The role reports to the Agile Portfolio Lead or Program Manager, depending on the delivery structure.

**Key accountabilities and decision ownership**:

- Vision, Planning and Control_
- Organization and Leadership_
- Quality Assurance and Reporting_
- Ensure quality assurance standards are applied across project workstreams.
- Ensure suitable project status reporting mechanisms are put in place.
- Risk, Issue, and Change Management_
- Financial Management - Benefits, Commercial, Partner & 3rd Party Management_

**Core competencies, knowledge and experience**:

- Typically, 4 years of relevant experience in end-to-end managing major complex customer projects delivery in the ICT field.
- Actual hand-on experience in Agile project management delivery frameworks, contributing to and supporting release planning, facilitating Scrum of Scrums, Roadmap Updates, and shepherding the Communities of Practice.
- Able to respond positively and convincingly to constructive challenge from the team and oversee the management of any issues with poor performance.
- Create and manage high performing cross-functional teams to deliver against agreed plans to the customer.
- Able to deliver confident and engaging presentations at the most senior level, drawing on a range of communications techniques to adapt to challenging situations and audiences.
- Provides interface with other areas of business to ensure departmental knowledge is shared and obtained.

**Must-Have Technical/Professional Qualifications**:

- Fluent English is a must
- C level Spanish /Italian/German is a plus
- Prince 2 Practitioner /PMP or PMI-ACP. SAFe Agilist (Scaled Agile).
- Proven experience of concurrently agile management of multiple projects of differing size and complexity to meet business expectations and deliver results.
- Proven ability to build relationships and influence at all levels internally and externally.

movewithus #_VOIS

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