Sr. Staff Quality Engineer

At Sumerge, our philosophy is to build great software in great ways. That thinking is at the core of how we approach testing. We use our knowledge of testing and testability to influence better software design, promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across...

About the job Sr. Supervisor, Quality of Service Systems Development **Purpose of the Job** Developing CEM Solution (Customer Experience Management) and implementing to maintain and enhance the overall E2E customer experience & satisfaction for all business domains. Developing and maintaining all network quality tools and any needed enhancements, and...

About the job Sr. Supervisor, Digital Channels (Quality of Service & CEM) **Purpose of the job** **Duties and responsibilities** **1. Monitoring and Analysis**: - Implement and manage APM tools to monitor digital channels performance. - Analyze performance metrics to identify performance issues and trends. **2. Performance Optimization**: - Identify...

About the job Sr. Supervisor, Fixed Packet Core Engineering **Purpose of the job** Designing, Dimensioning and Monitoring of Fixed Packet Core network elements to avail new services and accommodate the necessary capacity that fulfills the company needs. **Duties and responsibilities** - Provide Fixed Packet Core Network capacity and maintain Packet Core...

At Sumerge, our philosophy is to build great software in great ways. That thinking is at the core of how we approach testing. We use our knowledge of testing and testability to influence better software design, promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across...

About the job Sr. Manager, Billing Solutions **Purpose of the job** Accountability for all billing solutions and Support including interconnect billing and roaming for all business units (Fixed, Triple play, B2C, B2B and M2M and ICT solutions ) **Duties and responsibilities** - Lead, develop and manage the billing solutions and support team. - Accountable...

About the job Sr. Oracle Technical Apps consultant **Purpose of the job** **To cover Position of supporting Oracle ERP system as technical consultant related to**: - API's & Interface tables - Oracle Concurrent Program - Forms personalization and customization - Oracle Alert Manager - Oracle Discoverer XML - Reports - Oracle Workflow and AME - OAF...

About the job Sr. Supervisor, Telco Cloud Engineering **Purpose of the job** Developing and building Orange Telco Cloud infrastructure to support evolving network needs and support business cases to transform network services towards virtualization with optimum cost and highest performance in alignment with industry standards and Orange roadmap. **Skills...

At Sumerge, our philosophy is to build great software in great ways. That thinking is at the core of how we approach testing. We use our knowledge of testing and testability to influence better software design, promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across...

Roles and responsibilities - Assist/prepare high quality BRDs, SRS related to the product that reflect business requirements with prioritized features - Building the entire product backlog with continuous maintenance in-terms of the requirements or the priority - Assist in supporting the implementation of business solutions by building relationships and...

**Purpose of the Job** Developing CEM Solution (Customer Experience Management) and implementing to maintain and enhance the overall E2E customer experience & satisfaction for all business domains. Developing and maintaining all network quality tools and any needed enhancements, and contribute to the integration of newly purchased products to improve...

At Sumerge, our philosophy is to build great software in great ways. That thinking is at the core of how we approach testing. We use our knowledge of testing and testability to influence better software design, promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across...

**Develop, review, update, modify, and approve electrical design plans and work schedules.**: - **Manage estimation, budgeting, and cost control processes.**: - **Supervise construction activities and ensure quality control.**: - **Select and evaluate materials for projects.**: - **Oversee equipment maintenance to enhance operational efficiency.**: -...

About the job Sr. Supervisor, Charging **Purpose of the job** **Duties and responsibilities** - Assessing technically the projects requested by different teams to make sure they meet the KPI and performance requirements. - Contributing in setting the new solutions. - Developing the new CRs on IN and supporting nodes - Auditing the system logs and behavior...

About the job Sr. Supervisor, Integration & Provisioning Support **Purpose of the job** Middleware Support Supervisor to lead our middleware support team. This role is critical for enhancing our platform, resolving operational issues, and providing exceptional support to both the team and internal stakeholders. **Duties and responsibilities** -...

About the job Sr. supervisor, Converged Core SDM Ops & Support **Purpose of the job** - Handling SDM operation activities, implementing relevant WOs and develop needed SPML scripts **Duties and responsibilities** - Perform daily operations and preventative maintenance to ensure maximum service availability. - Troubleshoot and handle SDM core network...

About the job Sr. Supervisor, Genesys/ IVR **Purpose of the job** Leading the development and operation process involves overseeing the entire lifecycle of a project, from initial design and development to deployment and ongoing maintenance, ensuring the project meets its objectives and delivers value. **Duties and responsibilities** - Development which...

**Role Purpose**: - Manage end-to-end technical and business projects for enterprise and consumer customers. - Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project - Determine the resources (time, money, equipment, etc.) required to complete the project - Develop a schedule for project...

About the job Senior Supervisor, Data Quality Engineer **Purpose of the job** As a data quality engineer, you will work within the modeling and AI team to ensure to all deliverable meet and is maintained at the high quality standards for the team. You will play a vital role in studying, researching, setting and implementing quality control processes. You...

**Role Purpose**: Workflow Systems Tech Sr. analyst is responsible of analyzing, designing, developing, implementing, and testing Network and IT business requirements, processes, and workflows, he/she will operate and support systems, implement proactive alarms and automations to enhance operational excellence and customer experience. **Role Profile**: -...