Network Control Agent

6 days ago


مصر, Egypt DHL Full time

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

**Role Purpose**
Ensure that all flights alerts, shipment and service information (electronic and/or manual) is retrieved and actioned on time and that any required paperwork or data entry is accurately prepared and entered for transmission to the relevant destination on time.

**PRINCIPAL ACCOUNTABILITIES**
- Ensures data is sent to the correct sectors for all flights logged in the computer database for transmission to the final destination.
- Ensures accurate data for inbound/outbound shipments and/or flights is entered and maintained.
- Action all inbound alerts and transmit the information to the relevant parties.
- Answer all incoming shipment / service requests.
- Respond to tracing request from the network and interface with local country customer service on service problems and enquiries.
- Report for all incident and gateway performance
- Provide a tracing service for the network and interface with local country customer service on service problems and enquiries.
- Space booking for both own charter and commercial airlines.
- Deal with airlines to gain additional space for emergence request.
- Handle operational communications with other Gateway and Hubs
- Identify and action exception handling according to exception handling procedures.
- Work under general supervision with regular review and guidance from a supervisor.
- Refer complex and unusual problems to supervisor.

YOUR PROFILE:

- 1-3 years of experience in airline/cargo industry.
- Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.
- Demonstrates basic knowledge of a technical or specialty area.
- Readily learns and applies new information/concepts in area of practice.

OUR OFFER:
- Strong career support in an international environment.-
- Great culture and colleagues.-
- Multifarious benefit programm.


  • Quality Control Agent

    2 weeks ago


    مصر, Egypt Tagaddod Full time

    Tagaddod is hiring a Quality Control Agent in the Commercial department. **Responsibilities**: - Verify all the data of sales daily requests. - Verify the request details with the customer by call. - Check on the collected/ reported / failed orders on a daily basis. - Modification sent by sales agents or operations team. - Invoices modifications sent by...

  • Sales Agent

    2 weeks ago


    مصر, Egypt MaxAB Full time

    Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

  • Onecare Service Agent

    4 weeks ago


    مصر, Egypt Ocean Network Express Full time

    **Job Purpose & Primary Job Responsibilities**: As OneCare Service Agent you are responsible for providing frontline responses to queries from our OneCare clients and provide resolutions for service issues that are brought to you through Service Cloud or other channels. - provide frontline responses to service queries and initiate solutions for...

  • Network Engineer

    4 weeks ago


    مصر, Egypt MigrationIT Full time

    **Job Information**: Industry IT Services Work Experience 1-3 years City Smart Village State/Province AI Jizah Country Egypt Zip/Postal Code 11311 1. Ensure stable and reliable Operation for internal cloud. 2. Troubleshooting and fault analysis and repair. 3. Troubleshoot ticket generation, response and escalations. 4. Standard changes...

  • IT Network

    2 weeks ago


    مصر, Egypt (Ertekaa) ارتقاء الخدمات المتكاملة وتدوير المخلفات Full time

    Network & Security Planning and Design involving: - Evaluate network and security hardware equipment and corelated Software to assure acceptable service level uptime and performance. - Develop and maintain Network & Security Architect design documents encompass; Passive, Active network parts, Datacenter & security components with illustrative Layout...

  • Network Administrator

    2 weeks ago


    مصر, Egypt Orange Egypt Full time

    **Responsibilities** - Fully support, configure, maintain and upgrade corporate customers networks and in house servers. - Keep an eye out for needed updates. - Ensure network security and connectivity. - Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses. - Set up user accounts, permissions and...


  • مصر, Egypt DP World Full time

    **Responsibilities, Duties, and Tasks**: - Demonstrate strong expertise in Cisco Data Centre, Routing and Switching Technologies. - Implementing new network solutions and/or improving the efficiency of current networks. - Maximizing network performance through ongoing monitoring and troubleshooting - Manage all aspects of network security to secure the...

  • IT Network Engineer

    2 weeks ago


    مصر, Egypt Palm Hills Developments Full time

    Cairo, Egypt - Posted 3 hours ago - Expires in 2 months - Ref:JB4583948 **New** **Job Details**: - Job Location - Cairo, Egypt - Job Role - Information Technology - Employment Status - Full time - Employment Type - Employee - Number of Vacancies - 1 - Career Level - Mid Career - Years of Experience - Min: 2 Max: 5 - Residence Location - Egypt -...


  • مصر, Egypt اورنچ مصر Full time

    About the job Head of Network Operation Center **Duties and Responsibilities** Ensures that standardized methods and procedures are used to manage all Changes effectively and quickly Coordinate and manage the various change committees (Standards and urgencies), analyses the requests, considering risks, unavailability and impact related to the...


  • مصر, Egypt Property Finder Full time

    Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and...

  • Insurance Agent

    2 weeks ago


    مصر, Egypt Wisely Insure Full time

    If you are looking for a challenging and rewarding career where your skills will be put to use, then join our team and become a part of the Wisely Insure family. We are always looking for reliable and punctual team members that will contribute on this challenging but rewarding journey. **Responsibilities**: - Develop marketing strategies and promote all...

  • Financial Reporting

    2 weeks ago


    مصر, Egypt Dentsu Aegis Network Full time

    The purpose of this role is to perform and support the lower risk standard Financial reporting and control activities required each month, quarter and year-end. Job Title: Financial Reporting & Control Analyst **Job Description**: Job Description: - Analyzing current and past financial data.- Looking at current financial performance and identifying...


  • مصر, Egypt Orange Full time

    Responsible for all operational WLAN sites for a multi-national customer in over 90 countries. - Provide level 3 troubleshooting and remediation of customer wireless networks beside supporting WAN (SD-WAN) / LAN (SDN) solutions. - Owns the complex incidents and act as highest escalation for technical issues. - Configuring Access, Authentication, Security...


  • مصر, Egypt Orange Business Services Full time

    **About the role**: - Responsible for all operational WLAN sites for a multi-national customer in over 90 countries. - Provide level 3 troubleshooting and remediation of customer wireless networks beside supporting WAN (SD-WAN) / LAN (SDN) solutions. - Owns the complex incidents and act as highest escalation for technical issues. - Configuring Access,...


  • مصر, Egypt Premier Services & Recruitment Full time

    Job Description & Specification: **Responsibilities**: - Performing disaster recovery operations and data backups when required. - Procuring network equipment and managing subcontractors involved with network installation. - Designing and implementing new network solutions and/or improving the efficiency of current networks. - Troubleshooting, diagnosing,...


  • مصر, Egypt Ibix Global Tech Full time

    We are looking for a Network Administrator to maintain a reliable, secure, and efficient data communications network. The network administrator will be responsible for managing the day-to-day operations of our computer networks and clients. The network administrator would be responsible for overseeing digital security and performing maintenance to ensure the...


  • مصر, Egypt اورنچ مصر Full time

    About the job Sr Manager, Network Operation Center **Duties and Responsibilities** - ** **Ensures that standardized methods and procedures are used to manage all Changes effectively and quickly - Coordinate and manage the various change committees (Standards and urgencies), analyses the requests, considering risks, unavailability and impact related to...


  • مصر, Egypt MigrationIT Full time

    **Job Information**: Industry - IT ServicesWork Experience - 4-5 yearsCity - CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- Fully support, configure, maintain and upgrade networks - Keep an eye out for needed updates Ensure network security and connectivity - Monitor network performance (availability, utilization, throughput, and latency)...


  • مصر, Egypt OneHealth Full time

    OneHealth is a world-class healthcare provider present in Egypt, Nigeria & expanding in Africa; offering high-quality medical services alongside a unique customer journey. The goal is simple - to revolutionize the healthcare industry through a seamless customer experience, whether it is in physical branches via state of the art medical centers or virtually...


  • مصر, Egypt Orange Egypt Full time

    **Duties and Responsibilities** Ensures that standardized methods and procedures are used to manage all Changes effectively and quickly Coordinate and manage the various change committees (Standards and urgencies), analyses the requests, considering risks, unavailability and impact related to the implementation of the changes. Recording and tracking all...