Reservation Agent
3 days ago
**Qualifications**
Previous experience in a reservations or customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in reservation systems and software.
Attention to detail and accuracy.
Ability to work under pressure and meet deadlines.
Customer-focused with a positive attitude.
**Responsibilities**
Manage and coordinate reservations for clients.
Provide information about availability, rates, and services.
Process reservations, cancellations, and modifications.
Handle customer inquiries and resolve issues.
Maintain accurate records of reservations and transactions.
Communicate with other departments to ensure smooth operations.
Assist with special requests and accommodations.
Monitor reservation systems and update availability.
Follow up with clients to confirm reservations.
Provide exceptional customer service at all times.
Handle payment processing and billing inquiries.
Prepare reports on reservation activities.
Ensure compliance with company policies and procedures.
Assist with marketing and promotional activities.
Participate in training and development programs.
Maintain a professional and courteous demeanor.
Work collaboratively with team members.
Stay updated on industry trends and best practices.
نوع الوظيفة: دوام كامل
التعليم:
- بكالوريوس (مفضل)
اللغة:
- انجليزي (مفضل)
- العربية (مطلوب)
-
Reservations Agent
2 months ago
القاهرة, Egypt Hilton Full timeReservations Agent - Waldorf Astoria Heliopolis Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality. It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development...
-
Reservations Agent
3 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24172824 **Job Category**Reservations **Location**The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
-
Agent-reservations
2 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24217751 **Job Category**Reservations **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Guest Reservations Agent
3 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24103011 **Job Category**Reservations **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Reservations Sales Agent
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24202912 **Job Category**Reservations **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...
-
Reservations and Ticketing Agent
5 months ago
القاهرة, Egypt Wego Pte Ltd Full time**About Wego** We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travellers all around the world. Today, Wego is used by millions of people...
-
Assistant Reservations Manager
4 months ago
القاهرة, Egypt Hilton Full timeAssistant Reservations Manager An Assistant Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As An Assistant Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and...
-
Senior Reservations and Ticketing Agent
2 months ago
القاهرة, Egypt Wego Full time**About Wego** We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travellers all around the world. Today, Wego is used by millions of people...
-
Assistant Reservations Manager
1 month ago
القاهرة, Egypt Crowne Plaza Hotels & Resorts Full time**About Us**: Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige...
-
Reservations Manager
1 month ago
القاهرة, Egypt Crowne Plaza Hotels & Resorts Full timeAbout Us: Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites,...
-
Senior Customer Sales
2 months ago
محافظة القاهرة, Egypt The Emirates Group Full timeJob Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...
-
Senior Customer Sales
5 months ago
محافظة القاهرة, Egypt The Emirates Group Full timeJob Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...
-
Reservations and Ticketing Agent
2 months ago
القاهرة, Egypt Wego Full time**_About the job_** We are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are interested in working in the travel industry this could be the perfect role for you! **_ Responsibilities:_** - Respond promptly to...
-
Customer Sales
6 months ago
محافظة القاهرة, Egypt The Emirates Group Full timeJob Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest standard of customer service is provided to Emirates customers,...
-
Customer Sales
5 months ago
محافظة القاهرة, Egypt The Emirates Group Full timeJob Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives. Job Outline: - Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. Ensure...
-
Supervisor Airport Services
7 months ago
محافظة القاهرة, Egypt The Emirates Group Full timeJob Purpose: Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various...
-
Residences Concierge Agent
3 months ago
القاهرة, Egypt Marriott International, Inc Full time**Job Number** 24170720 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Residences New Cairo Al Jazi First, 42 El Hegaz Street Mohandessin, Giza, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to Residence owners’ and their guests’...
-
Concierge Agent
4 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24213915 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Residences New Cairo Al Jazi First, 42 El Hegaz Street Mohandessin, Giza, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to guest requests for special arrangements or...
-
Desk Agent
2 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24189736 **Job Category**Rooms & Guest Services Operations **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning...
-
Guest Relation Agent
3 months ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24184234 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Engage hotel guests to enhance the service experience through activation of all outlet...