Reservations Agent
6 months ago
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
What are we looking for?
, you should maintain the attitude, skills, and values that follow:
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- computer proficiency
**Salary**: E£2,800.00 per month
Ability to commute/relocate:
- Cairo: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
Application Question(s):
- Are you willing to travel to the Dubai, UAE?
**Experience**:
- Hotel reservation: 1 year (required)
- Opera PMS: 1 year (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
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