Back-office Customer Support

**Role purpose**: Support Vodafone Egypt business unit to achieve their targets by increasing the revenue and penetrate new solutions through handling back office and sales support activities for the sales team Sales support team is responsible to accelerate the revenue generation by prompt provisioning the offer for the newly activated lines, generating...

#Concentrix is Hiring For a Financial Services Account ( back office ) - C1 ENGLISH SPEAKERS - Grads - Salary up to 21 k gross - Rotational shifts - 2 rotational days off - Location: Cairo, Fifth Settlement - Social and Medical insurance - ⁠Transportation provided Pay: E£20,000.00 - E£21,000.00 per month

**Role purpose**: The role purpose of the Digital Back Office Senior Specialist is to support Vodafone Egypt's business unit in achieving their Digital#1 strategy by overseeing digital back-office activities for cloud products. This role is essential for ensuring the seamless operation of cloud and marketplace services, with a focus on managing billing...

**Job Requisition ID**:164398 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more...

**Job Requisition ID**:167515 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

**Company Description** Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Automotive Aftermarket, Power Tools and Security Systems. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our...

**Job Requisition ID**:166772 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more...

What is the job about? Your main responsibilities: - Follow up on Customer interactions within set SLA. - Process special orders and inquiries in coordination with the suppliers. - Support sales teams by handling tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc. -...

**Role Description** This is a **full-time on-site** role in **New Cairo** for a Customer Care representative. The role includes tasks related to customer satisfaction, support, and communication on a day-to-day basis. **Location: New Cairo (5th settlement), Cairo** **Qualifications** - Fluency in English - Required English level: B2/C1 - Customer Service...

**Responsibilities**: **Functional Responsibilities**: - To ensure all customer orders are processed through the system in line with KPI’s. - Download MT / Distributor customer orders from the customer portal and process them in Back office system using agreed tools and steps to ensure the accuracy and efficiency of the orders - Process all other types of...

**Role purpose**: The role purpose of the Solutions Back Office Senior Specialist is responsible for managing the end-to-end processes of connectivity termination, cancellation, and suspension. This role ensures timely and accurate execution of procedures, effective communication with customers, and collaboration with internal stakeholders to streamline...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**Salary**: - 14000 l.E **Requirements**: - Fluent English Level (B2) - Flexible with working fixed shifts and working at New Cairo - Typing Speed must be not less than 40 WPM - Graduates ONLY (with at least 6-9 months experience in Customer Service) **Benefits**: - Morning Shift. - Location New Cairo. - Transportation provided. - Medical & Social...

As an Outbound Customer Support Team Leader, you will play a pivotal role in managing a team of Executives, helping them to meet targets while reviewing performance and coaching them, ensuring they adhere to company policies, and guiding “Dubizzle“ listers through their journey with the platform. You will require a blend of strategic thinking,...

_**Unlock endless possibilities for growth in your career!**_ - Teleperformance is hiring _**full-time, onsite**_ _Customer Service Representatives to start immediately._ - **Location**:_ - **New Cairo (Tagmoa), Cairo**_ - **Role**:_ - Handling customers' inquiries and maintaining customer satisfaction._ - **Qualifications**:_ - _Fluency in English is a...

We are seeking dedicated and enthusiastic individuals to join our team as a Customer service Advisor. You will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, technical assistance and answers to users...

For our Electrical Sector team in Cairo, we are looking for a motivated and enthusiastic new colleague who comes with an Engineering background, enjoys working with customers, and has analytical mindset, solid communication, prioritization, and organization skills. Based in Egypt, Cairo, the role is reporting into our Regional QESH Manager for the Middle...

Teleperformance is hiring for one of the biggest telecommunication **US accounts** **Responsibilities**: - Explain features, products, and services.** **- Assist customers with service or feature modifications on their accounts.** **- Handle disruption of service calls and analyze, isolate, and diagnose customer service issues.** **- Be flexible with video...

LyRise is a cutting-edge platform dedicated to helping companies build AI teams more efficiently by matching them with top-tier AI talent from around the globe. As a Microsoft partner, LyRise has partnered with leading firms like Goldman Sachs and Kleiner Perkins, and we aim to democratize AI for every business. **Role Overview**: As a Back-end Developer at...

We are seeking dedicated and enthusiastic individuals to join our team as a Customer Advisor. You will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, technical assistance and answers to users questions,...