IT Operations Officer

3 weeks ago

مصر, Egypt World Food Programme Full time

**.**:
**TERMS AND CONDITIONS**:
**JOB TITLE**:

- IT Operations Officer - Emergency Preparedness & Response (EPR) - NOA

**TYPE & LEVEL OF CONTRACT**:

- National Fixed-term - NOA

**DURATION & START DATE**:

- 1 year, renewable

**UNIT/DIVISION**:

- IT and Telecommunications (TC) services,

**DUTY STATION**
***
**(City, Country)**:

- Regional Bureau in Cairo (RBC), Cairo, Egypt

**_Note: Egyptian nationals/citizens _**_ONLY _**_are eligible to apply._**:
**This vacancy announcement will also be used to build a roster of prequalified applicants for future opportunities within the same job profile.**

**ABOUT WFP**:
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world **achieve Zero Hunger** in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP’s Regional Bureau for the Middle East and Northern Africa (RBC), based in Cairo, Egypt, provides strategic guidance, policy/technical support, and direction to WFP operations and activities in 16 countries: Algeria, Armenia, Egypt, Iran, Iraq, Jordan, Lebanon, Libya, Moldova, Morocco, State of Palestine, Syria, Tunisia, Turkey, Ukraine, and Yemen. These country offices aim to assist roughly one-third of all of WFP’s beneficiaries (approx. 30 million) in some of the most critical humanitarian emergencies of our time. RBC is also active in the ‘Changing Lives’ side of WFP’s mandate, helping national governments and local communities improve nutrition, livelihoods, school feeding, social protection, climate, and disaster risk reduction, and other programmes that build resilience and support development.

**WHY WORK AT WFP**:
**SAVING & CHANGING LIVES** **❤**:

- Make a difference, the world will notice._
We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

**GLOBAL COMMUNITY**:

- Build bridges that unite people across the world._
Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
How we deliver our mission in a deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.

**UNLIMITED POSSIBILITIES**:

- Unlock possibilities you never thought you'd find._
WFP goes anywhere it is needed and does whatever it takes to get the job done.

**LIFE-CHANGING EXPERIENCE**:

- Reach beyond yourself and discover your true potential._
WFP offers the kind of life-changing experiences you’re unlikely to find in many other organizations.

**Join us to make a difference**
**Watch this video to know more about us**

**ORGANISATIONAL CONTEXT**:
WFP Technology Division (TEC, formerly known as the IT Division) is the digital business engine of the World Food Programme, providing the business with multi-pronged and resilient technical capabilities able to respond with the agility required in humanitarian operations. Technology and connectivity are rapidly reaching some of the most vulnerable people and places affected by crisis, but they are also increasingly expanding to the services responding to those same crises. As one of the main humanitarian actors, WFP has the opportunity and the obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works.
Technology and connectivity are rapidly reaching some of the most vulnerable people and places affected by crisis, but they are also increasingly expanding to the services responding to those same crises. As one of the main humanitarian actors, the World Food Programme (WFP) has the opportunity and the obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works. Such ambition led to a plan aimed at establishing, integrating, and mainstreaming the core elements of an end-to-end digital business process.

**JOB PURPOSE**:
To support the delivery of efficient and effective IT and Telecommunications (TC) services, contributing to sound, innovative solutions that enable staff to deliver food assistance to beneficiaries, in line with WFP’s strategy.

**KEY ACCOUNTABILITIES (not all-inclusive)**:

- Support the budgeting, planning, and deployment of IT and Telecommunications systems, that are aligned with business needs, in accordance with WFP corporate standards.
- Provide support to maintain IT and Telecommunications systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; and supporting users to get maximum benefits from them.
- Install and configure new computer hardware for improving and upgrading system performance; support any te

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