Senior Product Manager
5 months ago
**The Company**
- Industry - Financial Services & Fintech
- HQ - Egypt
- Last Round - Series B - $10M-$50M raised.
Size - 250-500 employees
**What we are looking for**:
We are looking for a senior product manager to lead the transformation of our internal tools to achieve operational excellence and efficiency.
**What does the job involve?**:
- Collaborate closely with stakeholders across Finance, Operations, and Customer Support to identify and implement automation opportunities.
- Streamline workflows to reduce manual processes and improve efficiency.
- Enhance chat functionalities to provide better customer support.
- Develop robust Standard Operating Procedures (SOPs) to ensure consistency and quality.
- Measure and track the impact of automation initiatives to demonstrate value
***:
**Qualifications**:
- 5+ years of proven experience in product, dealing with B2C products, currently holding a title such as Senior Product Manager or equivalent
- 2 - 4+ years of proven work experience in a start-up preferably in fintech or e-commerce, ideally Egyptian, e.g., Maxab, Talabat, Klarna, Monzo, Revolut,
- A Bachelor's degree in Computer Science or a related field.
- Proven experience in enhancing chat functionalities.
- Excellent communication skills in English and Arabic.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
***:
**Benefits**:
- Competitive salary
- Transportation allowance
- Pension plan scheme as per company policy
- Premium family medical insurance
- Exclusive access to our circles with the ultimate credit limit and reserved 1st slots.
- Unlimited annual leave policy Mentorship and career growth
**This role is Hybrid in Cairo, Egypt.**
**You MUST be fluent in English and Arabic languages.
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