Steak House Manager

3 months ago

القاهرة, Egypt Marriott International, Inc Full time

**Job Number** 24174500
**Job Category** Food and Beverage & Culinary
**Location** JW Marriott Hotel Cairo, Ring Road
- Mirage City
- P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**JOB SUMMARY**

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.

**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews em

  • Steak House Manager

    2 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24174500 **Job Category**Food and Beverage & Culinary **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if...

  • Head of Software House

    2 months ago

    القاهرة, Egypt SamTech Group Full time

    **Job Details**: - ** Job Title**: Head of Software House - ** Job Location**: New Cairo - ** Company**: SamTech Me Group Egypt **About Us**: - SamTech Me Group Egypt is a dynamic and innovative technology company dedicated to pushing the boundaries of what's possible in both Artificial Intelligence (AI) and software development. - We are in search of a...

  • Club House Manager

    4 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Job Number** 24155927 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Residences New Cairo Al Jazi First, 42 El Hegaz Street Mohandessin, Giza, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for lobby lounge daily shift...

  • Heart of House Specialist

    2 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24182095 **Job Category**Food and Beverage & Culinary **Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن...

  • Heart of House Specialist

    2 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Job Number** 24182095 **Job Category** Food and Beverage & Culinary **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Utility Cleaners play an important role in support of a number of vital hotel functions. At...

  • Construction Project Manager

    1 month ago

    القاهرة, Egypt thyssenkrupp Uhde Egypt Company SAE Full time

    Company **tk Uhde Egypt** is one of the subsidiaries of thyssenkrupp Uhde, which knows as a leading contractor for Engineering, Procurement, Construction and Commissioning of Lump Sum Turn Key chemical plants. tk Uhde-Egypt was founded in 2004 primarily to expand the local presence and establish closer relationship to the customers in Egypt, Middle East and...

  • Account Manager

    2 months ago

    القاهرة, Egypt Qatar Airways Full time

    We are recruiting for an Account Manager based in Cairo, Egypt. This role is responsible for delivering the revenue budget for the prescribed portfolio of accounts. Gain maximum value for the airline by negotiating Commercial Agreements between the two parties. Engages in joint sales and marketing activity to grow the level and quality of QR revenue sold...

  • Associate Manager

    3 months ago

    القاهرة, Egypt Majid Al Futtaim Full time

    Description **JOB TITLE** Associate Manager - Learning and Development - Bakery | MAF Retail | Head Office Egypt **ROLE SUMMARY** The Associate Manager - Learning and Development - Bakery is responsible for carrying out activities related to the training. The role holder is also responsible for supporting aspects of training need analysis and evaluation of...

  • Heart of House Specialist

    2 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24187842 **Job Category**Food and Beverage & Culinary **Location**The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt, 11835 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our Utility Cleaners play an important role in support of a number...

  • Heart of House Specialist

    4 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Job Number** 24153723 **Job Category** Food and Beverage & Culinary **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Utility Cleaners play an important role in support of a number...

  • Associate Manager, Interior Design

    3 months ago

    القاهرة, Egypt Majid Al Futtaim Full time

    Description **JOB TITLE** Interior Design - Associate Manager | MAF Properties | Development **ROLE SUMMARY** The Interior Desig will work in the Design Studio team on Majid Al Futtaim Properties new developments or redevelopments projects for the Residential Communities and Hotels schemes. This position will manage the in-house and consultants’ teams in...

  • Heart of House Specialist

    4 weeks ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24205158 **Job Category**Food and Beverage & Culinary **Location**Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our...

  • Heart of House Specialist

    2 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24191106 **Job Category**Food and Beverage & Culinary **Location**Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our Utility Cleaners play an important role in support of a number of vital hotel functions....

  • Heart of House Specialist

    2 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24185292 **Job Category**Food and Beverage & Culinary **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our Utility Cleaners play an important role in support of a number of vital hotel functions. At...

  • Heart of House Specialist

    2 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24189703 **Job Category**Food and Beverage & Culinary **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our Utility Cleaners play an important role in support of a number of vital...

  • Heart of House Specialist

    2 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24188611 **Job Category**Food and Beverage & Culinary **Location**The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott tritt als Arbeitgeber für Chancengleichheit ein. Wir engagieren uns für die...

  • Heart of House Specialist

    2 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24187842 **Job Category**Food and Beverage & Culinary **Location**The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt, 11835 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management El Limpiador de utilidades hace un papel fundamental prestando apoyo a...

  • Heart of House Specialist

    3 months ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Número de Empleo** 24170379 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management El Limpiador de utilidades hace un papel fundamental prestando apoyo a...

  • Heart of House Specialist

    4 weeks ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24205158 **Job Category**Food and Beverage & Culinary **Location**Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management El Limpiador de utilidades hace un papel fundamental prestando apoyo a varias funciones del hotel. En...

  • Heart of House Specialist

    1 month ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24196008 **Job Category**Food and Beverage & Culinary **Location**Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management El Limpiador de utilidades hace un papel fundamental prestando apoyo a...