Customer Care Specialist

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. - ** Your Role **:The Air Logistics Customer Care Specialist is responsible for ensuring that our customer’s experience is a positive one each and every time they engage with Kuehne + Nagel. Specifically, the...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

Executing in-bound & out-bound calls to existing Medmark Portfolio (PR/Welcome/Renewal Calls). - Providing excellent customer care through dealing with complex queries accurately and professionally over the phone. - Act as the first point of contact with customers to resolve any request. Bachelor degree. - 0-3 year of Experience in Customer Service -...

**Description**: - Setting the strategy and leading the execution of Enterprise Customer Care for Vodafone Egypt - Achieving Enterprise Experience targets represented in Satisfaction NPS scores, churn targets, collection and Bad debt targets and activations targets. - Maximizing Enterprise accounts value through advanced account management for Corporate...

This is a **full-time on-site role **as a **Customer Care Specialist** at Teleperformance located in Cairo, Egypt. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients. Your day-to-day tasks will include assisting customers with inquiries, resolving complaints, and ensuring customer satisfaction....

**About Curenta**: Curenta is a digital health-tech startup changing the shape of long-term healthcare through medication delivery innovation. If you are excited to join an ultra-growth startup that is quadrupling its growth every month since the beginning, and enjoy the ride of changing the shape of industries, this job is for you. **About the Role**: We...

**Position Summary**: Customer service specialist is responsible for handling all customer communications. This position manages all communications with client and updating throughout the shipment process. **Job Responsibilities as follows but not limited to**: - Ensure accurate and timely data entry into our operating system. - Submitting weekly report to...

**About Cartona**: We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers and seamless ordering and fulfillment experience through digitizing the traditional trade market. **What we are...

To provide helpful information, answer questions, respond to customer concerns, and act as a front line of support for customers by ensuring that customers are satisfied with products, services, and features. **Responsibilities & Duties** - Address customer issues and resolve them in a timely and efficient manner. - Ensure that all valid customer concerns...

About the job Digital Customer Care Representative **Job brief**: Providing online support through all social network channels (like: Facebook, twitter, YouTube) within the quality standards of the company to maintain company image and deliver best customer experience for the company customers and...

Update the clients data base on regular basis and reporting the updates to the sales operations department - Handle customer complaints and different requests in a timely and professional manner. - Prearrange customer visits and units handing over. - Handle customers’ documentations like (reschedule and approval letters, cancellation requests, etc.) -...

online Customer care for Social Media. Infinix Mobile Handle all customer problems. Have experience in customer care & social media at least 1 year.. English must be very good. fluent to use all office programs. age lees than 26 years old. Finish the study and the military service.. Very good communication and good attitude. Location: Maadi Transsion:...

**Position Summary**: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team...

**Description**: We are looking for graduates to kick start their career as ‘Customer Care Advisors’ at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt. You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure and...

We are hiring Receptionist for Alfa Care for Medical Therapy 5th settlement Branch **Requirements**: - Proven work experience as a Receptionist, Front Office Representative or similar role - Good in Microsoft Office Suite - Professional attitude - Solid written and verbal communication skills - Excellent organizational skills Multitasking and...

**Grads Only** We ( Teleperformance ) are hiring B1 ( Good ) English Speakers for a Customer Support Specialist Vacancy ( _**Rotational shifts**_, Max shift for females is 2AM door to door transportation is provided ) - Iftar, Sohour Allowance - 5.5K Net Salary - Medical and Social Insurance is provided without deductions from your salary - Career path...

Job Summary: The purpose of this role is to handle the management and processing of transactional activity for the CRM team, including, but not restricted to, Order Entry, Documentation creation, Complaint handling, Delivery creation, Forecast entry and Invoicing. The key goal of the role is to satisfy the customers’ requirements in a consistent, efficient...

1.Ensure best highest quality of customer service. 2.Answer & Process customers calls and requests 3.Data Entry and Data processing (Information/ Reports/ etc..) 4.Prepare and transmit reports and unsolved requests to concerned entity(&/or Unit/Team/Shift) 5.Respect set-up procedures and delays. 6.Answers queries from service centers &/or Insurance Companies...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Associate Customer Success Specialist - Spanish **Job Description**: The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This...

Requirements: Answer phone calls to help customers resolve their issues - Answer customers' inquiries - Report problem or escalate calls if needed - English profile must be +B1 - Grads, Egyptians, non-egyptians, drop outs are welcome to apply. - 5 working days a week, 9 hours a day including 1 hour break - Full commitment is essential **Benefits**: - From...