Security Solutions Engineering Team Lead

3 weeks ago

مصر, Egypt Orange Business Services Full time

**About the role**:
Orange Cyberdefense; a leading European Managed Security Services Provider, supporting business globally, is the strategic entity of the Orange Group dedicated to digital security that puts today's most pressing cyber security challenges at the heart of its brand. Our mission is to build a more secure digital society.
We support companies of all sizes, critical organizations, government agencies and local authorities in the design, implementation, and operational management of their cyber security strategies. We provide them with our expertise to ensure the best level of protection for their data, their equipment and the services they offer to their customers or their constituents.
With a share capital of more than 838 M€ in 2021, and more than 2500 experts dedicated to cyber security, we are today the European leader in the cyber defense market, and we need someone to help us tell the stories that matter most to our customers.

The Security Solutions Engineering Team Lead is a highly leadership role requiring coordination across team members and our stakeholders (ex: our vendors, Presales, Product Management, Implementation and the Operations teams)
- Your Roles and Responsibilities will be as follows:_
- Manage problems and ensure they are handled properly according to processes and guidelines.
- Manage escalations and ensure escalated issues are progressing toward resolution.
- Manage hiring (CV scanning, interviewing and selection) & enrollment (Seating, Induction, etc.) and departure/replacement (database cleanup, assets collection, etc.) of employees in & out of the team.
- Work closely with Team Head to enhance workflow and advise with proper process changes that increase team productivity.
- Manage team resources (roster) allocation and availability (attendance and leaves) to ensure operations/projects are covered with enough resources.
- Help in managing customer demands to ensure maximum satisfaction, and to maintain quality over quantity.
- Supervise activities between internal and external resources and facilitate smooth workflow for service delivery.
- Act as the backup of the Team Head whenever needed.
- Develop team training plans and ensure all team members are receiving the required business, interpersonal skills, technical training, coaching, and mentoring.
- Contribute to company communication with team members and answering employees’ questions when applicable.
- Constantly monitor, measuring and guide team towards compliance to procedures, performance targets, short and long-term goals and overall KPIs set for the department and for team individuals.
- Working closely with team members to identify each member’s strength and assign tasks accordingly based on their technical skills and time schedule to achieve maximum results and delivery.
- Each half, contribute to team members’ performance review based on their assigned goals and final deliverables and achievements.
- Conduct regular weekly service & team meetings.
- Remain knowledgeable of current technologies and the new market trends that can be used to achieve maximum results.
- Lead team members to help them in complex issues, changes, and communication during crisis to advise with better troubleshooting and resolution paths.

**About you**:
1. Educational background
- University degree (Engineering degree preferred) or B.A/MIS degree.
- Business & management studies (Service/Operation management, project management, process lean management, ITIL Foundation, etc...) are plus.

2. Professional Experience:

- At least 2 years of management experience.
- At least 6 years of IT/Network operation technical experience.
- At least 2 years of practice in an ITIL managed activity.

3. Skills and Qualifications:

- Fluent in both spoken and written English is a must, French is a plus.
- 6 years total experience of both service management and technical teams’ operations in a customer service environment.
- Very good time management, organizational and communication skills.
- Ability to work under pressure to deal with multiple tasks.
- Ability to pay attention to details and meet deadlines.
- Very Good interpersonal, team-build, leadership skills and presentation skills.
- Proactive, self-motivated, and determined attitude.
- Ability to build relationships with peer and management levels both with clients and the company management.
- Having a strong character, can do attitude and possess a quality driven and customer focused mindset.
- Ability to identify problems and work to resolution (see things through) and motivate others to complete tasks on time.
- Able to understand complex customer infrastructure and good understanding of services.
- Very good understanding, knowledge, and experience in a wide range of network & security solutions and technologies (ex: SASE/SSE, OT, Big-IP, Proxies, IPS, Firewalls, SIEM, Cloud Solutions and Security, Operating Systems and Servers, Automation. Etc.).
- Certification in C

  • Security Solutions Engineer

    4 weeks ago

    مصر, Egypt Orange Full time

    Orange Cyberdefense; a leading European Managed Security Services Provider, that supports business globally, is the strategic entity of the Orange Group dedicated to digital security that puts today's most pressing cyber security challenges at the heart of its brand. Our mission is to build a more secure digital society. We support companies of all sizes,...

  • Security Solutions Engineer

    4 weeks ago

    مصر, Egypt Orange Business Full time

    **About the role**: Orange Cyberdefense; a leading European Managed Security Services Provider, supporting business globally, is the strategic entity of the Orange Group dedicated to digital security that puts today's most pressing cyber security challenges at the heart of its brand. Our mission is to build a more secure digital society. We support companies...

  • Security Solutions Engineer

    4 weeks ago

    مصر, Egypt Orange Full time

    Orange Cyberdefense; a leading European Managed Security Services Provider, that supports business globally, is the strategic entity of the Orange Group dedicated to digital security that puts today's most pressing cyber security challenges at the heart of its brand. Our mission is to build a more secure digital society. We support companies of all sizes,...

  • Senior Sales Engineer

    4 weeks ago

    مصر, Egypt Team Engineering & Consultations Full time

    20/09/2021 _place_ Cairo - Develop and implement effective sales strategies. - Establish productive and professional relationships with key personnel in assigned customer accounts. - Negotiate and close agreements with customers. - Monitor and analyze performance metrics and suggest improvements. - Prepare monthly, quarterly and annual sales forecasts. -...

  • Security Software Developer Team Lead

    5 days ago

    مصر, Egypt Orange Business Services Full time

    **About the role**: Orange Cyberdefense; a leading European Managed Security Services Provider, supporting business globally, is the strategic entity of the Orange Group dedicated to digital security that puts today's most pressing cyber security challenges at the heart of its brand. Our mission is to build a more secure digital society. We support companies...

  • Senior Cyber Security Engineer

    4 weeks ago

    مصر, Egypt Interact Technology Solutions Full time

    Job Description: - Implementing complicated Network Security and Cyber Security solutions from different vendors. - Planning, coordinating and distributing tasks, priorities and approaches to team members and stakeholders. - Technical support for escalations of customers to achieve their SLAs. - Troubleshoot Network and Cyber security systems issues -...

  • Solution Center Lead

    5 days ago

    مصر, Egypt Envision Employment Solutions Full time

    **Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

  • Cloud Security Architect Lead

    4 weeks ago

    مصر, Egypt Plugin Talents Full time

    **About the job Cloud Security Architect lead**: **Main Job **Purpose**: **Objectives**: Architect, evaluate and Improve security architecture of Cloud-based solutions. Participate in new Cloud-based projects and recommend best practices. Improve security posture of apps/systems by implementing CASB/DLP solutions. Assess & mitigate risks associated with...

  • Team Lead

    7 days ago

    مصر, Egypt Block Gemini Full time

    The main purpose of this role is to lead a team of Software Engineers and help delivering business critical projects whilst maintaining high morale, managing the day to day activities in an efficient and professional manner and ensuring all team targets are met as advised by management. Duties and Responsibilities: Utilizing AWS resources...

  • Ip & Security Sr. Solution Architect vois

    4 weeks ago

    مصر, Egypt Vodafone Full time

    **Key accountabilities and decision ownership** - To lead the technical assessment, planning and design of IP & Security solutions in a consistent way with the department product catalogue, strategy and architecture - Provide support to the Operation teams in case of extremely complex IP & Security issues - Capturing customer/business requirements and...

  • Iam Pim

    4 weeks ago

    مصر, Egypt Plugin Talents Full time

    **About the job IAM PIM / PAM solutions lead engineer**: **Main Job **Purpose**: **Objectives**: Architect, evaluate and improve Hybrid IAM & access control solutions. Participate in new IAM PIM/PAM projects and recommend best practices. Improve security posture of apps/systems by implementing PIM/PAM solutions. Communicate with stakeholders to build...

  • Security Architect

    5 days ago

    مصر, Egypt Envision Employment Solutions Full time

    **Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

  • Java Team Lead

    4 weeks ago

    مصر, Egypt Plugin Talents Full time

    **About the job Java Team Lead**: We are Hiring: Java Team Lead **Job Description**: The Java TL owns API and integrations capabilities/teams. The TL values simplicity and is unafraid to challenge technical constraints and procedures to achieve an Agile design. The TL works closely with all team members to create a modular, scalable solution that...

  • Network Security Engineer

    4 weeks ago

    مصر, Egypt اورنچ مصر Full time

    About the job Network Security Engineer **Summary**: As a Network Security Engineer at Orange Egypt, you'll play a crucial role in safeguarding our organizations critical assets. Your mission? To design, implement, and maintain robust security solutions that shield our network from cyber threats. If you're passionate about defending against digital...

  • Ip Packet

    7 days ago

    مصر, Egypt Vodafone Full time

    **Role purpose**: To plan, design, optimize Cyber security services and solutions of different technologies through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading...

  • Senior Specialist, Infrastructure Security

    5 days ago

    مصر, Egypt Envision Employment Solutions Full time

    **Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

  • Ip & Security Solution Architect vois

    4 weeks ago

    مصر, Egypt Vodafone Full time

    **Rola Purpose**: Responsible for the design and implementation of service LAN network capabilities that support reliable and secure hosted and collaborative services across Vodafone, with main focus in: the overall High/Low Level Design and working configuration for the network capabilities establishing the networking environment by designing system...

  • Subsurface Team Lead

    4 weeks ago

    مصر, Egypt NES FIRCROFT Full time

    BH-258299 Posted: 23/01/2024 - Competitive- Egypt Cairo- Permanent- Oil & Gas- Main Roles & Responsibilities: - Provide technical individual contributor input as a team Reservoir Engineer or Development Geologists - Present and make recommendations to management to support work. - Provide day-to-day leadership of a multi-disciplinary subsurface team. -...

  • Presales Security Engineer

    4 weeks ago

    مصر, Egypt IT VIKINGS Full time

    **Requirements**: - BSc. In Engineering or computer science or information security - 3+ years practical experience working with security solutions services - Strong presentation and communication skills - Security - related certificates are plus - Customer-oriented & negotiation skills - Fluent in English **Responsibilities**: - Developing solutions,...

  • Principal Software Engineer Lead

    4 weeks ago

    مصر, Egypt Microsoft Full time

    We are building the platform for AI Copilots for Microsoft. We focus on the infrastructure used to power Bing Chat, M365 Chat, Windows Copilot, and other cutting edge AI Copilot solutions. Copilots are intelligent assistants that help users find deep insights into various tasks and then help users accomplish what they need to. Copilots leverage the power of...