Product Support Engineer Ii

**Position**: Engineer II, Customer Support Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of tickets. Can provide...

Position: Engineer II, Customer Support **Job Description**: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of...

5+ years industry experience in designing software architecture and operating scalable software systems - Oral and written communication skills (ability to produce runbooks, technical, and non-technical documentation) - Experience coaching junior software development engineers including code review and design review - Bachelor's degree in computer science,...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

What if you could use your technology skills to develop a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it’s also one of the world’s least digitized industries, not to mention one of the most dangerous. That’s...

Company Overview Our primary product is energy, and where there is affordable, abundant energy, people are healthier, have access to better education, and are given greater opportunities to elevate their families to higher standards of living. Nearly 3 billion people — roughly one-third of the global population — live without electricity or without clean...

We are looking for a **Backend Software Engineer II **to join our team in Cairo! **Summary**: **Responsibilities**: - Design core backend software components and services - Analyze and improve efficiency, scalability, and stability of various system resources - Test software products to ensure strong functionality and optimization in controlled and in real...

3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Amazon Middle East and North Africa team is looking for a Software Development...

5G Software Automation Engineer II From applied research to advanced engineering, Dell’s 5G R&D team is designing and developing ground-breaking products & solutions. You will be involved in assessing the market, developing technology and products and generating intellectual property. Your contributions will drive product architecture and implementation...

What if you could use your technology skills to develop a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it’s also one of the world’s least digitized industries, not to mention one of the most dangerous. That’s...

What if you could use your technology skills to develop a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it’s also one of the world’s least digitized industries, not to mention one of the most dangerous. That’s...

Software Test Automation Engineer II From applied research to advanced engineering, Dell Technologies CTO Team’s Technology Insights Group is solutions that together advanced technologies such as AI, cloud, data management, data science/engineering, and visualization. You will be involved in assessing the market, developing technology, products, and...

**5G Software Automation Engineer II** From applied research to advanced engineering, Dell’s 5G R&D team is designing and developing ground-breaking products & solutions. You will be involved in assessing the market, developing technology and products and generating intellectual property. Your contributions will drive product architecture and...

**Design solutions to drive safe living and quality of life**: **The Future Is What We Make It.** When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future. By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even...

Fivos is the industry’s only provider of comprehensive data solutions for specialty providers, medical registries and device manufacturers. By taking a holistic approach to data capture, insights and action, we help drive innovation, improve outcomes and lower costs for unique clinical workflows. Vascular, cardiovascular, women’s health and other...

3803 Viatris Egypt S.A.E At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless...

Application Support Engineer: What to Expect: - Develop and execute SQL queries to extract and manipulate data from databases. - Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness. - Collaborate with developers and cross-functional teams to identify and resolve technical issues. - Document technical...

**Dsquares** Solution Design Function **focuses on providing technical solutions to our clients, encompassing business and operations throughout the company as being a very important **intersection of Sales, Product and Engineering.** They are the** front line** of all **technical teams** in **Dsquares**. This enables them to have a full picture of the...

**Responsibilities**: - Interface with Engineering and assist the customer with testing or troubleshooting. - Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams - Create entries in our technical support on-line database to accurately document any incident resolution that is not found in our knowledge...

**Job Purpose** You will be a part of a multi-disciplinary team, working side-by-side with Product Managers and Engineers across all steps of the discovery and solution development process for Instabug’s dashboard and SDK.. **Responsibilities**: - Design Instabug’s products (Web Dashboard and Mobile SDKs) - Drive strong product design processes and...