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Director of Banquet
1 month ago
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all around the world. Take the next step and be the star of your own success story
**What we offer**:
Thriving work environment.
Team members' special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning & development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Daily duty meal.
Life insurance.
**What will I be doing?**
As a Director of Banquet, you are responsible for directing and organizing the administration of the Banquet department to establish the standards of food and beverage quality, service. Solicit new accounts, merchandizing, planning and monitor the logistics of the departments to maximize profits and create customer loyalty with both internal and external customers. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Plan and direct the administration of the Banquet Department to meet the daily needs of the operation.
- Clearly communicate, assign and delegate responsibility and authority for the department to the various catering and banquet management team and administrative support staff.
- Conduct all performance reviews for the Banquet Managers as well as counsel and give directions for line team members.
- Develop, implement, and maintain (with the aid of department's team) department's service guidelines and standards in regards to soliciting new business, training, department standards of operations, service standards, equipment, and event set-up specifications.
- Regularly review and evaluate the degree of acceptance of both the internal and external customer regarding the operation.
- Recommend new operating, marketing and service policies whenever there is declining business or unsatisfactory service to our customers.
- Assist in the hotel's goals in establishing and achieving predetermined profit objectives and revenues.
- Attend and prepare for all menu, pre-cons, individual team member, statement and departmental meetings.
- Initiate, with the assistance of the Executive Chef, Catering and Banquet manager, the development of new, attractive, and creative menus, and seasonal theme menus, breaks, and events to maximize revenue, add value, and variety.
- Prepare and furnish all reports for forecast, budget information, and cost controls by implementing effective controls of labor and product cost.
- Monitor all present and incoming event orders.
**What are we looking for?**
A Director of Banquet serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Proven solid experience in a similar role in a luxury hotel setup.
- Strong knowledge of hotels sector.
- Record of success in Conference and Banqueting operations, specifically the ability to deliver profit, control costs, and build customer loyalty.
- Exceptional communication skills.
- Exceptional leadership skills to create a winning team.
- Comprehensive knowledge of Food & Beverage operations, service standards, and guest relations and etiquette.
- Knowledge of appropriate table settings and service ware.
- Knowledge of all applicable federal, state and local health and safety regulations.
- Ability to analyse large volume of complex financial information from many sources and create reports and forecasts projections.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
