Site Payment Analyst
6 months ago
External Job Description
We are looking for a highly motivated and experienced **Data Alignment Analyst.**
role is to deliver accurate data for site payments, spanning multiple IQVIA proprietary systems. they must have end-to-end understanding of the data flows and system handoffs.
They will be a point of contact for IT groups and Payments groups.
Output results in successful set-up of the financial systems for a study that ensures accurate & on-time site payment data for all IQVIA studies, regardless of system used for payment (IQVIA CTMS or IQVIA InSite).
- Ability to review, assess and recommend legal language for Clinical Trial Agreements, Amendments or Notification Letters. Identify issues with contract language that is not cohesive with successful study set up.
- Proactively collaborate with key stakeholders and sponsors to ensure financial systems are aligned properly.
- Lead Project teams through escalations and interface issues, project managing stakeholders to solution
- Ability to represent the payments group globally, when speaking to sponsors / internal stakeholders (i.e.: global/regional PL & CSMG)
- Hold training calls with key project stakeholders to cover IPA start-up processes
- Review, analyze, and action metrics to ensure payment system set up is accurate so payments are made in a timely / efficient manner to avoid site escalations
- Review and analyze payment system set-up and interface issues, and develop plan of action to correct / work around the associated issues
- Work independently and prioritize workload to meet deadlines/KPIs
- Be able to identify data flow issues on large, complex, and ongoing studies; route these to the appropriate teams for action and see the issues through to resolution. Project manage stakeholders involved in the process including the coordination of accurate payment reconciliations.
**What we’re looking for**:
- 1 year experience of data systems, data analysis, tools and processes. Preferably within the Clinical Trial Site Payments or Clinical Trial Operations environment (EDC and Site Payment Systems)
- Ideally experienced across aspects of the site payment lifecycle: data setup, contract setup, system setup, payment generation, site-facing experience & understanding of how sites are impacted by payments.
- Intermediate to advanced Excel skills with understanding/ability of writing logic statements.
- Ability to communicate complex project plans upwards with a simple messaging
- Problem solving - someone that can ‘think outside the box’ and would consider themselves a logical thinker.
- Fast learner and can keep up with every changing and evolving processes.
- Extremely process oriented - ability to step methodically through a business process or system process, and understand what is broken, the root cause, the corrective action and the preventative action
- Excellent verbal and written communication skills, with confidence attending and hosting calls.
- Exceptional ability to communicate remotely (via teleconferencing). Exceptional ability to learn from remote training (via teleconferencing & screen sharing). Exceptional ability to work productively in a global team, with colleagues & peers in multiple disparate locations.
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