Procurement Assistant Analyst
1 week ago
Overview:
PepsiCo has deployed the SAP/Ariba Procurement functionality to support the acquisition of indirects goods and services in PFNA, PBNA, LATAM, Europe, AMESA and APAC. The tool is branded **myBUY** and used by 10.000+ end users across 50+ countries, with a central team supporting the PR2PO (Purchase Requisition to Purchase Order) process._ _The Helpdesk function is to support the End Users in resolving incidents and service requests.
- The Helpdesk agent (HD agent) has as main objective to receive (logging), managing, resolving and closing Incidents / Service requests from end users using the myBUY tool.
- Incident Management process includes: Identification & Logging - Categorization & Prioritization - Initial Diagnosis & Assignment - Investigation & Diagnosis - Resolotion & Recovery - Closure - Review.
- The HD agent will be part of a team of 4 HD agents. Scope for the HD agent is AMESA (Egypt/ UAE/ KSA).
**Responsibilities**:
- The role is responsible for Incident (INC) Management:
- Incident identification and recording
- Classification and initial support to the Users for the Incident
- Investigation and diagnosis of Incidents
- Escalation procedures for ensuring Incident resolution
- Incident resolution and restoring service to its normal operation
- Communicating with the User and Closing the Incident ticket
- Categorization of INC’s: Business Process Management / Catalog Management / IT Incident Management / Problem Management / Change Management / Vendor master data request for supplier creation/updates
- Prioritization of the work on open Incidents (INCs) according to a set of rules (Ticket prioritization P1 to P5)
- Manage communication throughout the lifecycle of the incident
- Logging, managing, resolving and closing the request raised by Users in Incident Tracking Tool (SNOW), if it is in scope. If not, the HD agent routes the User to the correct helpdesk or service
- Assure adherence to Critical Incident Management Process
- Responding to status requests from Users (e.g. Requisition, New vendor, PO, Others)
- Responding to questions related to Procurement policies or procedures / Ad-hoc report creation/request
- Resolving the User’s query on the phone by providing a full and a satisfactory information to the User
- Amendment on myBuy transactions performed by HD agent
- Proper TB request handling in case HD agent is involved
- Cooperate with PepsiCo third-party vendors to resolve issues, upon request (e.g. Vendor Invoice resolution)
- Comply with User and vendor support requirements in accordance with agreed Policy and Procedures Manual
- Resolve P2P User (internal and external) and vendor inquiries in accordance with defined SLAs
- Address or escalate P2P Platform technical issues
- Escalate issues that cannot be resolved to PepsiCo
- Provide guidance and support to Users regarding proper buying channel, policies, etc.
- Resolve issues with ordered (and received) goods and services such as quantity, quality, shipment, etc. with vendors and Users
**Master Data** / Vendor Data**
- Recommend updates to vendor master management processes
- Recommend commodity codes / material groups and hierarchy
- Recommend product ID maintenance, naming conventions, and hierarchy in order to support the outline agreement creation in the P2P Platform, as part of ongoing service innovation
- Collaborate with MDM team on system & solution design and maintenance following the Policies & Procedures Manual
- Propose data standards for vendor master records
- Assess new vendor requests in line with PepsiCo instructions
Qualifications:
- Good interpersonal skills (needs to be able to build relationships over the phone without meeting suppliers / customers on a regular basis)
- Experience in Incident Management
- Ability to understand the processes
- Ideally with a Procurement background
- Good English level (Very good written and spoken) and/or Language (Country specific / 1 Market) - AMESA.
- ERP (SAP / ARIBA) experience
- Bachelor´s degree needed
- Fluent German Speaking is required
-
Sr. Analyst, Procurement
1 day ago
القاهرة, Egypt SC Johnson Full timeSENIOR ANALYST PROCUREMENT OPERATIONS - Location: Cairo, Egypt - Function: Procurement **Overview**: **About the role** This role has direct Procurement responsibility for the overall performance and relationship with selected portfolio of third-party manufacturers. Working in multicultural, FMCG organization you will be exposed to AFNE&TR and global...
-
Procurement Assistant
3 months ago
القاهرة, Egypt EFE|Egypt Full timeThe procurement assistant meets the needs of the office and the staff of all tools and fixed assets, as well as hotel and car booking whenever requested. Collect the quotations from different suppliers, hotels, print shop, transportation companies. when needed. providing vendor list for all kind of goods. Preparing all procurement cycle such as contracts,...
-
Procurement Associate Analyst
4 weeks ago
القاهرة الجديدة, Egypt PepsiCo Full time**Responsibilities**: **Ticket Managment** - Investigation and diagnosis of ticket reported issue - Ticket Categorization: (Problem Management / Technical Issue Management). - Prioritization of the work on open tickets according to a set of rules (Ticket prioritization P1 to P5) - Manage Problem tickets resolution and communication throughout the lifecycle...
-
Operations Analyst
2 months ago
القاهرة, Egypt IFC Systems Corporation Full time**Operations Analyst** **Job #**: - req29362**Organization**: - IFC**Sector**: - Operations**Grade**: - GE**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Cairo,Egypt**Required Language(s)**: - English**Preferred Language(s)**: - Arabic**Closing Date**: - 9/27/2024 (MM/DD/YYYY) at 11:59pm...
-
Supply Chain Assistant Analyst
2 months ago
القاهرة الجديدة, Egypt PepsiCo Full timeOverview: Are you ready to take on a dynamic role that will challenge you and help you grow? As a Material Planner, you will be at the heart of our operations, leading the weekly planning cycle, creating and releasing the Material Plan for specific categories. You will be the bridge between our team and the Bern planning organization, ensuring smooth...
-
Operations Analyst
2 months ago
القاهرة, Egypt World Bank Group Full time**Job #**: - req29362**Organization**: - IFC**Sector**: - Operations**Grade**: - GE**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Cairo,Egypt**Required Language(s)**: - English**Preferred Language(s)**: - Arabic**Closing Date**: - 9/27/2024 (MM/DD/YYYY) at 11:59pm UTC**Description** IFC — a member...
-
Control & Reporting Assistant Analyst (French
2 months ago
القاهرة الجديدة, Egypt PepsiCo Full timeOverview: You are in charge of analyzing, monitoring and resolving pricing disputes. You prepare the monthly closing elements by centralizing and codifying all the disputes in your customer portfolio. **Responsibilities**: - **Management of the dispute database**: - Collect and complete information relating to customer disputes (deductions) in order to...
-
Procurement Associate Sc L6
2 weeks ago
القاهرة, Egypt World Food Programme Full timeDEADLINE FOR APPLICATIONS 13 November 2024-23:59-GMT+02:00 Eastern European Standard Time (Cairo) ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of...
-
Project Procurement
1 month ago
القاهرة, Egypt Renewable Energy Grid Solutions Full time**Roles and Responsibilities**: - Act as the interface between the Project Manager, Project Team, and Suppliers, ensuring & leading the seamless communication. - Own & lead the Procurement Scope, implement the procurement plan to maintain cost, quality, and on-time delivery. Ready proactively accommodate & lead the Project contingencies and unforeseen...
-
Compliance & Ethics Analyst
2 months ago
القاهرة الجديدة, Egypt PepsiCo Full timeOverview: Join our team of Global Compliance professionals to support critical aspects of our Global Compliance & Ethics (GC&E) Third Party Risk Management Program, focusing on the mitigation of bribery and corruption-related risks that our Company faces around the world. As a Compliance Analyst on the Anti-Bribery/Anticorruption (ABAC) Team, you will...
-
Administration & Procurement Lead (Egypt)
3 months ago
القاهرة, Egypt Amideast, Inc. Full time**COMPANY DESCRIPTION**: : The Administration and Procurement Lead must be ready to mentor, lead, and coordinate administrative and procurement functions. S/he must ensure that the office runs smoothly, and procurement management is cost-effective, and s/he must ensure the efficient implementation of all administrative operations that support programmatic...
-
Analyst, Sales
2 months ago
القاهرة الجديدة, Egypt Energizer Full timeThis is Energizer Holdings, Inc.: Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but...
-
Finance Analyst, Egypt
3 months ago
القاهرة, Egypt Reckitt Full timeHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a...
-
Project Management Office Analyst
2 months ago
القاهرة, Egypt Majid Al Futtaim Full timeDescription **JOB TITLE** Project Management Office Analyst | MAF Global Solutions | MAF Tech **ROLE SUMMARY** Project Management Office Analyst supports and oversees the operations which include but not limited to project governance, keeping projects on budget, tracking progress, reporting, and analyzing project data to identify areas of improvement...
-
Supply Chain Planning Associate Analyst
2 months ago
القاهرة الجديدة, Egypt PepsiCo Full timeOverview: - Responsible for creating and releasing Material Plan for particular categories (RMPM), working hand in hand with 3PM MPS Planning Coordinator and MRP Planning Coordinator - Generate the Monthly Materials Plan for 24-month rolling horizon for SKUs using the production plan and Suppliers’ feedback as key inputs - Escalate to supplier execution...
-
Business Analyst
2 weeks ago
القاهرة, Egypt Disaster Care Capital Ltd Full time**Job Purpose**: The Business Analyst plays a crucial role in understanding the business needs and translating them into actionable solutions. This position involves working closely with stakeholders to gather, analyse, and document requirements, while ensuring that business processes and technology systems align with the organisation's strategic...
-
Procurement Manager
5 months ago
محافظة القاهرة, Egypt JLL Full timeJLL supports the Whole You, personally and professionally. Leading Projects to Success JLL has an opportunity for a Procurement Manager (Capital) to take responsibility for the coordination and management of consultants, contractors, client stakeholders and other vendors for the successful delivery and execution of capital projects for our Client. You’ll...
-
Data Production Analyst
6 days ago
القاهرة, Egypt KANTAR Full timeWe’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...
-
Investment Analyst
2 months ago
القاهرة, Egypt IFC Systems Corporation Full time**Investment Analyst** **Job #**: - req29455**Organization**: - IFC**Sector**: - Investment**Grade**: - GE**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Cairo,Egypt;Rabat,Morocco**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 10/8/2024 (MM/DD/YYYY) at 11:59pm...
-
Administrative Assistant
4 weeks ago
القاهرة, Egypt United Nations Development Programme (UNDP) Full time**Job Identification** - 21439 **Locations** - Cairo, Egypt**Posting Date** - 10/17/2024, 04:03 AM - 10/31/2024, 10:59 PM **Job Schedule** - Full time **Agency** - UNDP **Grade** - NPSA-5 **Vacancy Type** - National Personnel Service Agreement **Practice Area** - Management **Bureau** - Regional Bureau for Arab States **Contract Duration** - 1 Year...