Registration Platform Administrator

2 weeks ago

مصر, Egypt Informa Markets Full time

Company Description

Informa recognises that at its core are its people. Fostering a diverse and inclusive culture, Informa understands the importance of balance, recognition and reward. Proud, and deeply committed to embedding the responsibilities and opportunities that sustainability presents into its legacy, championing its employees to play their part.

As a FTSE 100 company and the world’s largest events business both by revenue and employee size, Informa is on a continuous journey to grow: investing heavily in long term ambitions around our data, content, platforms and markets to find new ways to serve our customers even better.

With its global reach and international outlook, a career at Informa is exciting, dynamic and fulfilling. Meet new people, travel the world, ask any one of our 9,000 colleagues, they’ll say no one year is ever the same.

**Job Description**:
**Reports to**:
Registration Product Manager

**Partners**:
Event teams, Central Marketing, IIRIS, Product Management and Operations.

**The Opportunity**

**The Role**:
The Registration department sits within Informa EMEA’s Central Marketing function. We are a newly formed and rapidly expanding team that facilitates registration for all events within EMEA, aiming to provide a first-class registration experience to all our colleagues and customers. We offer the opportunity to take real ownership of your work and grow and develop within a team that has much to offer the business.

**Responsibilities**
- Partner with the allocated show team on end-to-end registration set up, from requirement gathering to event configuration and testing, ensuring all preparation is done in a timely manner adhering to strict deadlines
- Ensure all platform tasks are carried out in a timely manner according to individual project plans and within deadlines set.
- Assist with post-event ‘lesson learned’ reporting and analysis through collation and recording of requested data.
- Proactively identify opportunities for improvement in our registration offering.
- Perform any ad hoc updates to content throughout the event cycle(s) as requested.
- Perform any other duties commensurate with the grade and level of responsibility.

**Qualifications**:
**Who are you?**
- A great collaborator with excellent interpersonal skills, able to communicate effectively with colleagues across our global organisation.
- You have strong attention to detail, especially in testing any updates before they are made visible to our customers.
- You are a fast learner and are willing to get stuck in learning a new a platform.
- You can demonstrate a proactive approach and take initiative, anticipating needs.
- You are a great problem solver.
- You have strong time management and organizational skills.
- You can work to tight deadlines and prioritise tasks.
- You have excellent English (oral and written). Additional languages desirable.
- You are confident with technology and able to work with various systems; MS Office, Jira, Smartsheet or other workflow tools.
- You have had previous technical platform experience or a second line support role.
- You are willing to travel to our global events as and when required.

**Desirable**:

- You have experience and/or understanding of the events industry
- You have experience working with and managing data.
- You have experience with HTML.

Additional Information

The opportunity to work at the heart of Informa Markets EMEA, working with a high-calibre cross functional team of experienced professionals.

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