Billing Manager

4 weeks ago


Cairo, Egypt Pixelogic Media Partners, LLC Full time

Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.

Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).

To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD discs. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.

Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you’re passionate about entertainment, innovation and customer service excellence

**Responsibilities**:

- Supervising, training, motivating and leading the Billing Specialists
- Oversee the billing process at the time the billing inquiry is sent by the Operations group until the invoice submitted to the client
- Perform a regular audit on the billing process, propose necessary changes, and implement the new procedures as needed.
- Work as a liaison between billing group and multiple departments - Operations, Accounts Receivable, and Finance Group
- Approve invoices for submissions and credit memos creation
- Maintain and prepare trackers on billing activities, outstanding billing issues, vendor invoices, and client billings
- Solving any billing issues and escalating complex issues that require assistance
- Meeting with the Billing Specialists to review their unbilled amounts and review their overall management of partners' inventories, identify issues
- Guide the Billing Specialists as to the best course of action for working with their assigned projects and assist to resolve on an as-needed basis
- Ensure that the workloads (both long and short-term) of their team members are properly balanced and weighted.
- Continually assess billing team procedures to help identify strategies and process improvement, to maximize productivity and increase billing output quality
- Provide consistent feedback to team members and provide continuous updates to Finance management
- Conduct annual performance evaluations of team members
- Develop full understanding of Invoicing Standard Operating Procedures with capability to identify and recommend process improvements
- Develop full understanding of requirements for interfacing with client's invoicing systems
- Develop full understanding of and monitor alignment with client specific invoicing processes and procedures
- Prepare various billing and aging reports.
- Prepare invoice trends reports
- Analyze billing data and key performance indicators
- Must be able to effectively communicate with all levels of staff
- Must have extraordinary attention to detail and the ability to work well under pressure
- Special projects as assigned
- Assist in other areas as needed

**Requirements**:

- Bachelor's degree in Finance, Accounting, or a related field
- Three (3) years of billing supervisory experience
- Strong leadership and direct client interfacing experience required
- Highly proficient in Microsoft Office, specifically Microsoft Excel.
- Skilled in billing, reporting, analysis, problem-solving, and relationship-building.
- Excellent verbal and written skills
- Strong attention to detail, organizational and problem-solving, and math skills.
- Experience excelling within fast-paced, high-energy environments.
- Entrepreneurial-minded with an internal drive to continuously hit goals and succeed.
- Experience with Accounting software
- Billing experience preferred

**Benefits**
- Private Health Insurance
- Social Insurance
- Paid Time Off
- Training & Development


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